Closing Advisor

As a Closing Advisor, you will be the main point of contact for customers and real estate agents on specific transactions.

This role requires a flexible work arrangement with remote work capability and scheduled in-office presence at our Illinois office up to three times monthly. This hybrid model supports both productivity and team engagement.

About the role

• Interact and correspond as the main point of contact for buyers, sellers, and agents during then the settlement process
• Manage each file from start to finish and make sure each team member is completing their workflow.
• Ensure that the process stays organized and all contract contingencies are being met
• Obtain pertinent info from clients and agents for the title department to clear the title
• Deliver great customer experience while guiding clients and agents through the closing process
• Answer our main phone line, explain title quotes, title insurance, and the settlement process to current and potential clients
• Oversee title and closing for all residential projects/clients in your market
• Managing assigned tasks for yourself and your support team
• Verifying title clearance of assigned files prior to closing
• Working with the support team on title defects, issues, as well as a review of all entity documents for sufficiency.
• Reviewing closing documents prior to and after closing to ensure completeness and accuracy
• Ensure the file is balanced before sending to the funding
• Ensure that documents for recording are complete and ready to record before sending to post-closing.

About you

Minimum Qualifications

• A strong customer service background
• Strong written and verbal communication skills
• 2 years of experience as an Escrow Officer or related role

Preferred Qualifications

• Qualia and Tableau knowledge
• Attention to detail and the ability to be organized in a fast-paced environment

What you’ll get

Our team members fuel our strategy, innovation and growth, so we ensure the health and well-being of not just you, but your family, too! We go above and beyond to give you the support you need on an individual level and offer all sorts of ways to help you live your best life. We are proud to offer eligible team members perks and health benefits that will help you have peace of mind. Simply put: We’ve got your back. Check out our full list of Benefits and Perks.

About us

Rocket Close is a leading national provider of title insurance, property valuations and settlement services. Here, you’ll be given all the resources and support needed to deliver innovative solutions and in turn, your hard work will be rewarded with a competitive compensation package and an array of other amazing benefits. Apply today to join a team that offers career growth, amazing benefits and the chance to work with leading industry professionals.

This job description is an outline of the primary responsibilities of this position and may be modified at the discretion of the company at any time. Decisions related to employment are not based on race, color, religion, national origin, sex, physical or mental disability, sexual orientation, gender identity or expression, age, military or veteran status or any other characteristic protected by state or federal law. The company provides reasonable accommodations to qualified individuals with disabilities in accordance with applicable state and federal laws. Applicants requiring reasonable accommodations in completing the application and/or participating in the application process should contact a member of the Human Resources team, at [email protected].

Illinois, Maryland, Minnesota, Massachusetts, Colorado, Cleveland, New York City, New Jersey, Jersey City, California, D.C and Washington Candidates only: the compensation for this position is $26.45-$50.66 per hour. The position may also be eligible for an annual bonus, incentives, and other employment-related benefits including, but not limited to, medical, dental, and vision benefits, 401K retirement plan, and paid-time off. More information regarding these benefits and others can be found here.

The information regarding compensation and other benefits included in this paragraph is the company’s current, good faith estimate at the time of posting. [Compensation and benefits are subject to modification from time to time as the Company, in its sole and exclusive discretion, deems appropriate.] The Company may determine during its future reviews of the proposed compensation and benefits provided for this position, that the compensation and benefits for such position should be reduced. In no event will the Company reduce the compensation for the position to a level below the applicable jurisdictional minimum wage rate for the position.

Los Angeles County and San Francisco Candidates only: qualified applicants with arrest or conviction records will be considered for employment per the Fair Chance Ordinance and the Fair Chance Initiative for Hiring.