Program Manager, Servicing Operations - REMOTE

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Program Manager, Servicing Operations. In this role, you will lead complex, cross-functional initiatives that drive strategic objectives across the Servicing vertical. You will work collaboratively with diverse teams to implement high-impact projects and enhance the borrower experience, making a significant contribution to the organization. Your leadership will support the development of early-career professionals and foster employee engagement within the team. If you are passionate about creating scalable programs and improving operational efficiency, we would love to hear from you.

Accountabilities

• Lead the Servicing Accelerator Program, overseeing iterations, hiring, onboarding, and planning.
• Drive employee engagement strategy for all Servicing sites, including events and recognition programs.
• Develop measurable success metrics for program effectiveness and advancement readiness.
• Create standardized playbooks for engagement and development programs across teams.
• Maintain budget tracking, planning, and reporting on engagement and development investments.
• Lead communications around engagement and development programs.
• Represent Servicing Programs in enterprise talent forums.

Requirements

• 4-6+ years of experience in program management, employee engagement, or organizational effectiveness.
• Proven success designing and executing scalable employee programs across multiple locations.
• Ability to translate feedback and engagement data into action with measurable outcomes.
• Experience developing and delivering learning or leadership development content.
• Strong stakeholder management skills and ability to build trust across partners.
• Excellent communication and storytelling skills, comfortable presenting to senior leadership.
• Highly organized and proactive, able to manage both strategy and execution.

Benefits

• Competitive Compensation (base + bonus & equity).
• Comprehensive medical, dental, and vision coverage with Health Savings Account contributions.
• 401(k) with 100% company match up to $4,500 and immediate vesting.
• Employee Stock Purchase Plan (ESPP).
• Life and disability insurance.
• Generous holiday, vacation, and sick leave.
• Supportive parental and family care leave programs.
• Annual wellness and technology reimbursement programs.
• Team events, employee resource groups, and interest groups.
• Catered lunches and snacks provided when working in offices.

Why Apply Through Jobgether?

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

#LI-CL1

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.