Process Coordinator - Decatur, IL
- Provide outstanding customer service for ADM’s internal and external customers by efficiently executing transactional processes.
- Effectively plan to define outcomes, identify changes, and implement solutions.
- Ensure compliance with all ADM policies and procedures.
- Recommend, develop, and implement process and system improvements to continuously improve efficiency and strengthen controls.
- Interact with multiple levels of Accounting, IT, Internal Audit, Credit, and Commercial and Operational Management.
- Effectively partner with other internal departments to accomplish tasks.
- Work efficiently and expediently to accomplish goals.
- Work to identify and correct errors.
- Setup and maintenance of customer/vendor information in IBM, JDE, Oracle and other platforms.
- Setup and processing of vendor liens.
- Help develop training materials.
- Problem resolution related to vendor data.
- High School Diploma
- Associates Degree Preferred
- Proficient in Microsoft Office Suite (Excel, Word, MS Outlook, etc.).
- Experience with IBM systems is preferred.
- Experience with other ADM systems (i.e., MDM Party Hub, Coupa SIM) is a plus.
- Ability to function independently in a deadline-oriented environment.
- Problem solving and analytical/critical thinking skills.
- Flexible, willing to do what it takes to get the task completed within given period.
- Dependable, reliable and desire to learn with a positive attitude.
- Ability to effectively communicate, facilitate, and cross-train.
- Excellent customer service skills.
- Strong attention to detail.
- Punctual
- Physical wellness – medical/Rx, dental, vision and on-site wellness center access or gym reimbursement (as applicable).
- Financial wellness – flexible spending accounts, health savings account, 401(k) with matching contributions and cash balance plan, discounted employee stock purchasing program, life insurance, disability, workers’ compensation, legal assistance, identity theft protection.
- Mental and social wellness – Employee Assistance Program (EAP), Employee Resource Groups (ERGs) and Colleague Giving Programs (ADM Cares).
- Paid time off including paid holidays.
- Adoption assistance and paid maternity and parental leave.
- Tuition assistance.
- Company-sponsored training and development resources, such as LinkedIn Learning, language training and mentoring programs.
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