Freight Broker

Job Overview

We are seeking an experienced, motivated freight broker/logistics account executive to join our growing team. This is a sales-driven, relationship-focused role for a proven logistics professional who thrives in a fast-paced brokerage environment.

The ideal candidate brings an existing book of business , strong carrier relationships, and the ability to manage shipments from start to finish while delivering exceptional customer service.

Selling, customer development, and performance accountability are top priorities in this position.

Key Responsibilities

Sales & Customer Growth

• Develop and maintain strong customer relationships while representing the company professionally

• Manage and grow an existing book of business through consistent communication and service

• Identify new sales opportunities and expand customer accounts

• Meet or exceed KPI expectations, including revenue, load count, and profit goals

Freight Brokerage & Shipment Management

• Communicate daily with trucking companies to negotiate rates and secure capacity

• Book shipments and coordinate freight movement from pickup through delivery

• Establish shipment schedules and tender loads to qualified carriers

• Utilize Transportation Management Software ( TMS ) to create, update, and track shipments

• Provide customers with updates via phone calls, emails, and text messaging

Problem-Solving & Operational Execution

• Proactively identify shipment risks or service issues and implement solutions quickly

• Communicate challenges clearly with customers, carriers, and management

• Ensure freight moves efficiently while maintaining positive outcomes

Reporting & Organization

• Maintain accurate and organized shipment/customer records for easy access

• Prepare performance and activity reports using Microsoft Excel and Word

• Support sales and operations teams by assisting with general brokerage functions

Required Qualifications

• 2–3+ years of experience in freight brokerage, logistics sales, or transportation

• Existing and transferable book of business

• Proven track record of success and ability to demonstrate results

• Strong negotiation and communication skills (written and verbal)

• Highly organized with excellent attention to detail

• Self-motivated, resourceful, and driven by performance goals

• Proficiency in Microsoft Office (Excel & Word); comfortable using TMS platforms