Care Staffing Coordinator - Waverly Inn

Waverly Inn
Arlington Heights, IL

Who You Are:

You work with the Resident Services team to efficiently and effectively schedule care staff with assistance and guidance from the Director of Resident Services. Operates as a care staff leader and assists with training care staff; manages and oversees ordering and stockage of care staff supplies. Assists with the interviewing of care staff candidates and diligently works to fill shifts utilizing internal staff. Works shifts as needed that cannot be filled.

Essential Duties and Responsibilities:

  • Assists with scheduling and training care staff with guidance from the Director of Resident Services.
  • Maintains proper stockage of care staff supplies.
  • Assists with interviewing care staff and candidates.
  • Diligently works to fill shifts utilizing internal staff; if unable will be required to work the shift as needed.
  • Learns special needs of residents and reports changes in behavior (physical or emotional) to nursing.
  • Be familiar with and follow Employee Information Guide expectations, specific job duties, state boarding home regulations, and nursing policy and procedures.
  • Able to receive / return routine phone calls within 24 hours; urgent within 4.
  • Report needed repairs or unsafe conditions to maintenance supervisor or charge nurse.
  • Report immediately any on the job injury to supervisor or charge nurse.
  • Maintain a clean work environment.
  • Meet daily with Director of Resident Services to discuss current operations.
  • Spot check flow sheets daily to assure completion and signature; audit flow sheets every Friday.
  • Maintains knowledge of resident care plans.
  • Documents, communicates, and reports, in accordance with community policy, any resident or staff incidents.
  • Perform other related duties as assigned by supervisor.

Job Requirements:

  • Must possess an upbeat, positive, flexible, and enthusiastic personality and be congenial with fellow employees, residents, and the public at large.
  • Must be an honest and dependable individual.
  • Must maintain proper hygiene.
  • Must be professional in dress and presentation.
  • Must be willing to be active during entire work shift.
  • Must be able to effectively communicate verbally and in writing in Standard English and use own judgment and initiative in daily activities.
  • Must be a mature individual. Must possess the ability to multi-task in a fast-paced environment and perform a variety of tasks, often changing assignments on short notice.
  • Must have strong organizational skills, as well as the ability to prioritize and meet deadlines.
  • Must be detail and team work oriented.
  • Must attend required in-services/ workshops to further education of skills and community requirements.
  • Must be drug-free and submit to urinalysis drug screening upon hire and routinely.
  • Must be able to pass a criminal background check upon hire and as required by state regulations.
  • Must have ability to gain CPR/ First-Aid certification as needed in accordance with company policy and applicable state rules and regulations.
  • The employee shall be responsible for maintaining the integrity of Koelsch Communities.

Licenses, Certifications, & Education Required:

  • CNA certification (required in WA only) or Certified Caregiver (required in AZ only) in accordance with state regulations including maintaining CEs and licensure requirements – certified within 120 days of Date of Hire if in WA or AZ.
  • Passed an approved food handler’s or ServSafe course as required by County, State and/or Community policy.

Supervisory Requirements:

  • This role assists with managing the resident services department and reports directly to the Director of Resident Services and Executive Director.

Uniform and Appearance Requirements:

  • Black scrub pants and any appropriate and properly fit scrub top with closed toed shoes. Must abide by the Community dress code policy.

Position Equipment:

  • Throughout shift, carry / wear earpiece and handheld radio and respond appropriately to calls as needed.
  • Will utilize specific resident lifts in accordance with training and community policy.
  • This role is provided a laptop or desktop computer for work use.

Work location and Travel Requirements:

  • This role is a 100% on-site required role.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential function of this job. While performing the duties of this job, the employee is regularly required to talk and hear. The employee is frequently required to stand, walk, carry, push, and pull up to 50 pounds, use hands to handle or feel, and reach with hands and arms.

Special Demands:

Must possess qualities of leadership, tact, and adaptability to change.Must uphold community dress policy, possess a pleasant personality, be congenial with fellow employees and public, and must be capable of following oral and written instruction. Must display and use own good judgement and initiative in daily duties.

Posted 2025-09-10

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