Technical Trainer Manager

The Technical Trainer Manager is responsible for defining and executing the companys technical training strategy to support employees customers and partners. This role leads a team of approximately 12 technical trainers and is accountable for the design development and delivery of high-quality training programs across instructor-led virtual and self-paced formats.

The ideal candidate combines deep technical expertise in the automotive aftermarketparticularly foundation brakeswith strong leadership communication and operational discipline. This position plays a critical role in improving product knowledge technical capability and overall business performance.

Training Strategy & Program Leadership

• Define and execute a comprehensive technical training strategy aligned with business objectives product roadmaps and customer needs
• Establish and maintain standardized training processes documentation tools and templates
• Ensure all training content remains accurate current and aligned with internal standards regulatory requirements and industry best practices

Content Development & Delivery

• Oversee the development and maintenance of instructor-led virtual and self-paced training materials
• Serve as a facilitator or subject matter expert for advanced high-impact or critical training sessions as needed
• Ensure consistent high-quality training delivery across all audiences regions and venues

Cross-Functional Collaboration

• Partner closely with Engineering Product Management Sales and Program Management teams to identify training needs and priorities
• Incorporate field feedback customer insights and performance data into training content and delivery models

Team Leadership & Management

• Lead coach and develop a team of technical trainers including onboarding ongoing development and performance management
• Set goals conduct performance reviews and support individual professional development plans
• Provide coaching on instructional design presentation effectiveness and technical depth

Operations Reporting & Financial Oversight

• Manage trainer workload distribution travel requests and expense reporting
• Communicate and enforce company travel and expense policies
• Deliver monthly Technical Training department summaries including:
  • Financial performance and expenses
  • Trainer scheduling and utilization
  • Call log insights and field engagement metrics
  • Trainer effectiveness and identified risks or resource conflicts

Measurement & Continuous Improvement

• Establish and track key performance indicators (KPIs) to measure training effectiveness learner satisfaction and business impact
• Analyze assessment results performance metrics and stakeholder feedback
• Drive continuous improvement initiatives based on data and customer input

Qualifications :

• Proven people leadership and team development capabilities
• Strong understanding of U.S. automotive aftermarket distribution channels
• Deep technical knowledge of foundation brake systems and related technologies
• Excellent communication facilitation and presentation skills
• Strong organizational and analytical skills with attention to detail
• Financial discipline and comfort managing budgets and expenses
• Proficiency in Microsoft Excel PowerPoint and project management tools

Qualifications

• Minimum of 10 years of experience in technical training technical support or related automotive field
• Demonstrated expertise in foundation brake systems
• ASE certification and/or other relevant technical certifications or technical degree preferred

This role offers an exciting opportunity for a Technical professional with a passion for the automotive industry and a keen eye for detail.

The posted salary range for this position is $100000 to $115000 annually. Final compensation will be determined based on the candidates skills experience and qualifications.

Additional Information :

All your information will be kept confidential according to EEO guidelines.

Remote Work :

No

Employment Type :

Full-time