Technical Service Representative
LaSalle Network is hiring a Technical Service Representative for a leading equipment manufacturer in the industrial machinery space. This is a hands-on, high-impact role based in West Chicago, supporting customers who rely on this equipment every day!
If you're someone who thrives on solving complex technical problems and enjoys teaching others, this is your chance to play a key part in technical and customer support. Technical Service Representative Responsibilities:- Deliver technical assistance, troubleshooting, and product training to customers.
- Train customer service teams to enhance product knowledge and responsiveness.
- Read and interpret manuals, schematics, and technical drawings for setup, repair, and maintenance.
- Diagnose equipment faults, assess parts and repair quality, and recommend suitable modifications.
- Communicate effectively with customers and internal teams to resolve issues and share technical information.
- Prepare weekly reports and schedule repair/maintenance tasks while analyzing performance data.
- 3+ years of experience in customer service
- Mechanical aptitude required – an ideal candidate will have experience in automotive mechanics, equipment repair, or field service work
This is a direct hire opportunity that offers medical, dental, and vision insurance. The salary range is between $75,000 – $80,000 annually + bonus. If you’re interested and meet the above requirements, please apply today!
Thank you,Kristen Buetow
Project Manager
LaSalle Network
#LI-KB3
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