Supervisor, Operations

Requisition ID: 108549

 

Share Our Purpose. Be Yourself. Feel Valued.

 

People are the heart of our business. As an American Water employee, you will be offered a competitive salary and health benefits package, along with opportunities to develop, grow, and evolve your career. Our benefits packages focus on key areas such as health & wellness, emotional & well-being, and savings for current & future goals.

 

We are Beautifully Different . We strongly believe having diversity across our company makes us more successful and helps us provide essential services to our customers. We are stronger because we embrace different ideas, viewpoints, experiences, and backgrounds. American Water is the best choice for your next role! Click here for more information on our inclusion, diversity, and equity journey.

 

About American Water
American Water (NYSE: AWK) is the largest regulated water and wastewater utility company in the United States. With a history dating back to 1886, We Keep Life Flowing® by providing safe, clean, reliable and affordable drinking water and wastewater services to more than 14 million people across 14 regulated jurisdictions and 18 military installations. American Water’s 6,500 talented professionals leverage their significant expertise and the company’s national size and scale to achieve excellent outcomes for the benefit of customers, employees, investors and other stakeholders.

As one of the fastest growing utilities in the U.S., American Water expects to invest $40 to $42 billion in infrastructure repairs and replacement, system resiliency and regulated acquisitions over the next 10 years. The company has a long-standing history of executing its core operations, aligned with sustainable best practices, through its commitments to safety, affordability, customer service, protecting the environment, an inclusive workforce and strengthening communities.

American Water has been recognized on the 2023 Bloomberg Gender-Equality Index for the fifth consecutive year, ranked 18th on Barron’s 100 Most Sustainable U.S. Companies 2023 List, earned the U.S. Department of Homeland Security SAFETY Act designation and U.S. Environmental Protection Agency’s WaterSense® Excellence Award, among additional state, local and national recognitions.

For more information, visit amwater.com and join American Water on LinkedIn , Facebook , Twitter and Instagram .

 

 

 

Position Information

$59,280.00 - $99,060.00 annually

The base salary range represents a good faith salary range for this position. This position is eligible for annual incentive pay and has the opportunity for continued salary growth. If you are hired at American Water your base salary compensation will be determined based on factors such as market, geography, skills, education, and/or experience. At American Water, we are committed to pay equity.

In addition to compensation, you will be offered a comprehensive benefits package including 401(k),Defined Contribution Plan, Employee Stock Purchase Plan, medical, prescription, dental and vision coverage, plus disability, paid time off, life insurance, voluntary benefits, health and wellness programs and much more!

American Water is also proud to offer employees learning opportunities and work experiences to grow professionally!

Primary Role

Supervises the day-to-day operations of water and/or wastewater distribution or production systems in accordance with Company policies and procedures and all applicable governmental laws and regulations. Will rotate within the distribution, collections and production environments support the Central Division.

Key Accountabilities

• Supervise and coordinate capital projects, operations, and maintenance within established budget limitations
• Assure policies, procedures, programs and performance are adhered to ensure the continuing and increasing operational efficiency, effectiveness, and profitability
• Supports the training and development of personnel in proper operational integrity (quality, environment, reliability, health, safety, security, etc.) is maintained
• Supports i customer service-related issues
• Inventory management through physical organization and optimization

Knowledge/Skills

Experience/Education

• Bachelor’s or equivalent experience preferred
• Minimum 2-5 years’ experience in Operations/production
• Applicable Water/Wastewater certifications preferred

Travel Requirements

Local and occasional regional travel

Certifications/ Licenses

Must possess a valid driver’s license.

Other

• Ability to sit, stand, bend, and walk for long periods of time
• Lift minimum 25lbs.
• Occasional hands-on work required.
• Ability to obtain necessary certifications
• Ability to build relationships with: Customers, Union, Management level staff, local Operations staff, American Water Departments i.e. finance, water quality, legal, SCADA, Maintenance Services, Safety, vendors, outside contractors, and/or consultants. Local, State, and Regulatory officials
• Monday - Friday (onsite) 7AM - 330PM

Competencies

Develops Talent

Drives Engagement

Decision Quality

Prioritizes & Role Models Safety

Self-Awareness

Plans, Aligns, & Directs

Join American Water... We Keep Life Flowing ™

American Water is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because they are an individual with a disability, protected veteran or other status protected by federal, state, and local laws.