General Manager
Chef's Special is looking for a new General Manager who exercises good judgement, has an ambitious nature and knows how to read a room. It is imperative our managers lead by example to cultivate a welcoming and professional atmosphere for the staff and guests alike. Candidates should be solution focused and enjoy a fast paced environment while keeping their cool under pressure. This position is best suited for a forward thinking individual with a strong sense of self.
Chef's Special Cocktail Bar is a full service restaurant and cocktail bar with 50 dining room seats, 21 bar stools and an additional 30 patio seats during the warm months. We serve homestyle Chinese- American food along with bold cocktails that balance tropical and floral flavors. We are open 7 days a week for dine-in, take-out and delivery. The General Manager is expected to work 5 days a week and 40-50 hours with open availability. Along with your resume please submit a cover letter with details on how your management style and experiences support the characteristics listed above. BENEFITS:100% subsidized Blue Cross & Blue Shield PPO
100% subsidized dental insurance
Three weeks paid time off
Cell phone stipend
Dining discounts at Chef's Special & Giant
Bonus Opportunities
RESPONSIBILITIES:-ensures the restaurant is fully operational and functioning to the best of its ability
-oversees the work of two floor managers, two supervisors and twenty Front of House employees
-creates a hospitable culture of with sincerity and customization to the guest experience
-leads with generosity and builds trust with their team -resolves customer facing issues with professionalism
-meets regularly with staff for feedback on operations
-possesses strong knowledge and ability to program third party systems such as Toast, Resy and Caviar
-develops strong ability to use applications such as Wordpress and InDesign
-manages store revenue from sales to comps and discounts
-performs accurate bi-weekly payroll and manages staff PTO
-interviews, onboards and trains new Front of House staff members
- updates and implements new hire training materials
-sets clear expectations for staff and floor managers
- develops intuitive systems for service that create efficiency for staff while maintaining a welcoming atmosphere for guests
-creates policies with intention and implements them consistently
-creates an equitable and safe environment for staff and guests
-disciplines in a fair and consistent manner
-communicates honest feedback regularly to staff and other managers
-create and improves internal policies
-hosts weekly manager meetings with agenda, goals and focus for team
-helps organize and execute special events
-keeps the space and equipment clean, organized and operational
-supports staff on the floor during the shift
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