Certified Medical Assistant (CMA/RMA) - Float Team

Overview: Seeking a highly motivated individual interested in supporting multiple areas within the ambulatory clinic setting. The Certified Medical Assistant / Registered Medical Assistant performs routine administrative and patient care support duties in a medical practice to assist medical and/or nursing staff in the examination and treatment of patients and ensures that the office runs smoothly. Responsibilities:

• Room patients by collecting information on chief complaint, family history, social history, surgical history, and performing medication reconciliation

• Conduct telephone interactions with patients, families, pharmacies, and healthcare facilities as directed

• Gather and maintain patient information via telephone according to department policies

• Perform administrative tasks including:

  • Patient check‑in and check‑out

  • Prior authorizations

  • Scheduling appointments

  • Verification of benefits

  • Coordination of referrals and testing

• Carry out office procedures per department competencies

• Perform clinical procedures such as:

  • Urine catheterizations

  • Bladder scanning

  • Suture or staple removal

  • Application or removal of casts under provider direction

  • Reading negative TB skin test results or directing patients to nursing staff when results appear positive

  • Point‑of‑care diagnostic testing

• Provide written instructions for procedures, medications, and follow‑up per provider direction

• Retrieve and provide condition‑specific patient education from approved sources per provider orders

• Administer medications as ordered by the provider

• Assist with prescription refill requests following department protocols

• Call medications into pharmacies, notify patients of refills, and document actions in the EMR

• Maintain competencies related to point‑of‑care testing, equipment handling, and specialty skills

• Adapt to frequent changes in duties and workload

• Demonstrate effective oral and written communication skills

• Maintain respectful interactions with all colleagues

• Apply knowledge of medical terminology in daily tasks

• Maintain reliable transportation to support assignments across various ambulatory clinics

• Perform all department‑specific job functions when floating to other departments

• Complete medication reconciliation

• Administer injections

• Process medication refill requests

• Conduct point‑of‑care testing and process lab specimens

• Complete prior authorizations, forms, and coverage verification for HAMP as needed

• Collect and process specimens accurately

• Work weekends or holidays as required based on rotation

• Support pop‑up or temporary departments as needed

Qualifications:

Certifications

• Certified Medical Assistant (NCCT) – National Center for Competency Testing (NCCT)

• Certified Medical Assistant (CMA) – American Association of Medical Assistants (AAMA)

• Registered Medical Assistant (RMA) – American Medical Technologists (AMT)

• Nationally Registered Certified Medical Assistant (NRCMA) – National Association for Health Professionals (NAHP)

• Certified Clinical Medical Assistant (CCMA) – National Healthcareer Association (NHA)

• Registered Medical Assistant (RMA) – American Registry of Medical Assistants (ARMA)

• Basic Life Support (BLS) – American Heart Association (AHA); required within 30 days

• Registered Medical Assistant (RMA) – American Allied Health (AAH)

Education

• High School Diploma or GED

Carle Health Company Overview:

Find it here.

Discover the job, the career, the purpose you were meant for. At Carle Health, we're committed to fostering a workplace where every team member feels valued, respected and empowered, where passion and purpose come together to positively impact the lives of our patients and our communities. Find it all at Carle Health.

Our nearly 17,000 team members and providers work together to support patient care across central and southeastern Illinois. We’ve grown to include eight, award-winning hospitals and a multispecialty provider group with more than 1,500 doctors and advanced practice providers. We’re developing the next generation of providers and healthcare professionals through Carle Illinois College of Medicine, the world’s first engineering-based medical school, and Methodist College. Carle BroMenn Medical Center, Carle Foundation Hospital, Carle Health Methodist Hospital, Carle Health Proctor Hospital, Carle Health Pekin Hospital, and Carle Hoopeston Regional Health Center hold Magnet® designations, the nation’s highest honor for nursing care.

We offer opportunities in several communities throughout central Illinois with potential for growth and life-long careers at Carle Health.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Carle Health participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. | For more information: [email protected].

Salary Range: The compensation range for this position is $18.33per hour - $29.69per hour. This represents a good faith minimum and maximum range for the role at the time of posting by Carle Health. The actual compensation offered a candidate will be dependent on a variety of factors including, but not limited to, the candidate’s experience, qualifications, location, training, licenses, shifts worked and compensation model. Carle Health offers a comprehensive benefits package for team members and providers. To learn more visit careers.carlehealth.org/benefits.