Manager, Workplace Investigations

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Job Description

Company Description:

McDonald’s is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily. As the global leader in the foodservice industry, our legacy of innovation and hard work continues to drive us.

From drive-thru updates to delivery to mobile order and pay, we are innovating quickly and growing. Joining McDonald's means thinking big and preparing for a career that can have influence around the world.

At McDonald’s, we see every day as a chance to create a positive impact. We lead through our values centered on inclusivity, service, integrity, community, and family. From the support of Ronald McDonald House Charities to our Youth Opportunity project and sustainability initiatives, our values keep us dedicated to using our scale for good: good for our customers, people, industry, and the planet. We also offer outstanding benefits including a sabbatical program, tuition assistance, and flexible work arrangements.

We are an equal opportunity employer committed to the diversity of our crew members, staff, operators, and suppliers. We promote an inclusive work environment that creates feel-good moments for everyone. We are interested in people who enhance our company culture: Does this role interest you? We encourage you to apply even if you don’t meet every single requirement!

Department Overview

Department Overview

McDonald’s currently has an exciting opportunity for a talented investigator to join the Workplace Investigations Team (WIT). This position is responsible for conducting workplace misconduct investigations under the supervision of a Senior Manager, Workplace Investigations Team, for building trusted relationships with employees and clients throughout the business and helping to drive culture change throughout our organization. This role will be a member of the Global Labor and Employment Team, and partner closely with other Legal Teams, US HR Team and Center HR Team.

Duties

Complete thorough and high-quality investigations into medium/high complexity cases from start to finish, including conducting interviews, reviewing data and documents, preparing reports, consulting attorneys, and engaging with the business.

• Leverage a consistent framework to recommend action outcomes.
• Support departmental management in implementing strategic direction for the team.
• Collaborate with other team members to refine or improve Workplace Investigations Team processes.
• Help to identify actionable insights that can be shared with stakeholders to improve processes, build business solutions, and mitigate risks.
• Promote diversity and inclusion in the department and team and encourage the sharing of diverse opinions and concerns.
• Foster a culture of trust, values, respect, and accountability within the team.

Qualifications

• Bachelors Degree required.
• 2+ years’ experience in conducting workplace misconduct investigations (including leading interviews), such as harassment, discrimination, retaliation, and workplace violence
• Excellent interpersonal skills and ability to influence
• Excellent skills in managing sensitive situations
• Effective communication and listening skills
• Objective thinker with strong ethics
• Ability to be a partner and trusted advisor to key stakeholders
• Team player

Compensation

Bonus Eligible: Yes

Long - Term Incentive: Yes

Benefits Eligible: Yes

Salary Range

The expected salary range for this role is $115,872.00 - $144,840.00 per year

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we may also consider your experience, and other job-related factors.

Competencies

Execution Proficiency

Background & Values

Strategic Proficiency

Building Blocks

Talent Proficiency

Additional Information

Benefits eligible: This position offers health and welfare benefits, a 401(k) plan, adoption assistance program, educational assistance program, flexible ways of working, and time off policies (including sick leave, parental leave, and vacation/PTO). Eligibility requirements apply to some benefits and may depend on job classification and length of employment.

McDonald’s is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald’s provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact [email protected]. Reasonable accommodations will be determined on a case-by-case basis.

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.

Requsition ID: 2609

If you have questions about this posting, please contact [email protected]