Administrative assistant

Titan Security is built on serving our clients and building careers – just like yours. We are trusted by some of the most well-known companies and properties in the country while remaining dedicated to building personalized security solutions that solve the needs of every customer we support. Named as a nationally recognized Top Workplace in 2024 and 2025 by USA Today, Titan's customized approach to security services will provide you with the opportunity to learn, grow and succeed. Our core values of being Unified, Transparent, Innovative, Committed and Accountable help us in providing unparalleled service and support in all that we do. If you are looking for a meaningful career, a culture of excellence, and the ability to make a difference, we want to talk to you!

Responsibilities of the Administrative Assistant include, but are not limited to:

• Primary customer service contact for prospects who have questions about proposals or our services and products, and attend meetings when necessary
• Coordinate responses to requests for proposals (RFPs), including preparing narratives and case studies, coordinating pricing, and reviewing contracts
• Act as the primary business operations liaison for prospects and new clients during onboarding, ensuring a smooth transition from sales to service delivery.
• Facilitate requests for temporary or surge service in partnership with field operations.
• Manage relationships with third-party providers and subcontractors (uniforms, equipment, technology), including pricing, contract renewals, and service quality.
• Management of client budget needs and requests for adjustments or clarifications
• Monitor risk management compliance, including contract terms and certificate of insurance requirements
• Maintain Salesforce Lightning CRM data throughout the sales process.
• Represent company at industry and trade organization events as needed.
• Other duties may be assigned.

Qualifications of the Sales Administrator:

• Education: Bachelor's Degree in Business Administration, Marketing or a related field.
• Experience: 3-5 years experience in project management, sales, hotel, administrative assistant, or related roles
• Certificates, Licenses, Registrations: Ability to obtain a valid PERC.
• Language Skills: Must have the ability to read, write, speak, and understand English.
• Other Qualifications: Intermediate to Advanced Microsoft Excel skills. Knowledge of the Security industry is a plus, but not required. Ability to work unpredictable hours, including some evenings and weekends. Ability to pass pre-employment drug screen and criminal background check required.

Travel: Ability to travel to client and branch office locations in suburban Chicago and northwest Indiana. Less than 10% travel.

Salary & Benefits: Base salary is $70,000-80,000, with a discretionary year-end bonus. Paid vacation and personal days, medical insurance, dental insurance, life and AD&D insurance, optional life and AD&D insurance, paid holidays, and 401(k) match. Also includes skills-enhancing training and opportunities for career growth and promotion

How to Apply :

Interested candidates are invited to submit their resume and cover letter detailing their qualifications and experience to [email protected]

Join Titan Security Group and lead a team dedicated to excellence in security services. Be part of a company where your contributions make a significant impact!

Equal Opportunity Employer : EOE/M/F/D/V


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