Senior Analyst HRIS

The HR Information Systems Sr. Analyst is a member of the HRIS (Human Resources Information Systems) team within the HR Operations CoE (Center of Excellence) at Walgreens.

The Sr. Analyst will partner with stakeholders (ex. HR, IT, Finance, Payroll) to support intermediate technology enhancements, updates, and problem resolution in support of core HR systems, while managing ambiguity, risk, and changing direction of projects to meet deadlines. In this role, you will be accountable for our Performance and Goal management modules as well may support learning and talent management platforms. You will collaborate closely with our centers of excellence to ensure we understand their requirements which will inform technical solutions that are high quality, scalable, and drive efficiencies.

This role bridges the gap between HR, COEs and technology, driving scenario-based analysis and ensuring HR data quality is maintained.

• Collaborates with Principal Analyst(s) and Manager to ensure alignment with organizational objective for HR modules being supported.
• Oversees and resolves escalated tickets, ensuring timely and effective solutions.
• Conducts complex data review and cleansing activities, including defect resolutions and data imports.
• Maintains data quality and governance processes to uphold organizational standards.
• Documents intermediate or module-specific business requirements to align with organizational goals.
• Leads testing of routine system updates for future releases, ensuring system integrity and functionality.
• Supports and leads responses to audit and compliance requests, ensuring adherence to regulations.
• Writes high-level SOPs in collaboration with System Administrators to establish clear operational guidelines.
• Supports and leads system configuration activities to enhance system performance and user experience.
• Identifies opportunities for data process improvements and manages related initiatives.
• Offers guidance to Analysts as required, fostering skill development and teamwork.
• Develops and maintains system permission settings to ensure appropriate access controls.
• Develops and executes User Acceptance Testing (UAT) and/or regression tests to validate system performance.
• Plans, develops, and delivers reports, analyses, and presentations to support data-driven decision-making.

• Bachelor's degree and at least 1 years of experience in HRIS management or HR technology OR High School/ GED and at least 4 years of experience in HRIS management or HR technology.
• Experience configuring, enhancing, and testing HR Management Systems (preferred SAP/Employee Central or other SuccessFactors modules).
• Experience providing customer service to internal and external customers, including meeting quality standards for services, and evaluation of customer satisfaction.
• Experience analyzing and reporting data and/or scenarios in order to identify issues, trends, or expectations to drive improvement of results and find solutions.
• Experience using business analytical skills including facilitating requirements sessions and documenting process workflows and business requirements.
• Advanced level skill in Microsoft Excel.
• Basic skills in both Microsoft PowerPoint and Word.

• A minimum of 2 years LMS experience (Cornerstone, Saba, SumTotal (SkillSoft), Success Factors, etc.)
• A minimum experience of 2 year supporting Talent management modules (Success Factor and/or Cornerstone) implementing/configruations and managing performance and talent strategies.
• Through understanding of SDLC to perform quality assurance checks on proper functionality in Stage, Pilot, and Production environment.
• Experience with in Matrix organization supporting multiple LMS systems
• Experience using time management skills such as prioritizing/organizing and tracking details and meeting deadlines of multiple projects with varying completion dates.
• Experience with project management (for example: planning, organizing, and managing resources to bring about the successful completion of specific project goals and objectives).
• Experience communicating technical information to non-technical audiences.
• Experience gathering requirements, developing solutions, and integrating cross-functional system solutions.