Support Staff

Job Description:

Are you a team player who takes pride in the details? At Solette, we’re looking for reliable, energetic individuals who help create seamless guest experiences by supporting our service team. If you're organized, observant, and thrive in a fast-paced setting, this is your chance to be part of a hospitality-driven environment where every detail matters.

Shifts are Mon-Fri afternoon/evening as needed.

Perks and Benefits

• Competitive pay & a Comprehensive Benefit Package.
• Other benefits include Health Saving Account, Flexible Saving Account, Employee Assistance Program.
• Annual Education Allowance
• Generous Referral Program
• Fun & collaborative company culture with lots of team building events
• Friends and Family rates for Level Hotels & Furnished Suites, The Opus Hotel, and The Emily Hotel

What Will You Do?

• Clean and reset tables and transport dirty dishes to bus tub, tray or dish room
• Promptly deliver food to the correct guests according to table and position numbers
• Safely and effectively move chairs, tables, highchairs and booster seats
• Safely and effectively use and operate all necessary tools and equipment
• Ability to effectively communicate to perform and follow job requirements in written and spoken direction
• Ability to multitask calmly and effectively in a busy, stressful environment
• Work in a confined, crowded space of variable noise and temperature levels
• Assist in managing the inventory for beer, wine, liquor, sodas, and other beverage ingredients.
• Follow established Solette service sequence for consistent food & beverage guest experiences.
• Properly check all guests’ identification to ensure legal age compliance.
• Perform side work as needed. (i.e., keeping area clean, restocking, etc.)
• Maintain current and accurate knowledge of the menu offerings.
• Able to move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, and occasionally move and/or lift up to 50 pounds
• Ability to stand and walk for an entire shift and move safely through all areas of the restaurant, which may include stairs, uneven or slick surfaces
• Maintain positive guest relations at all times.
• Follow all safety and sanitation policies.
• Make constant rounds of the restaurant ensuring all guest’s tables are attended to with regards to cleanliness, proper utensils, napkins, water supplies, and condiments.
• Ensuring the cleanliness of the restaurant is maintained to standards.

Key Responsibilities& Duties

• Ensure overall guest experience exceeds expectations and anticipate guests’ needs
• Greet guests with a warm, sincere smile
• Use tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesy
• Assist service team with all food and beverage service
• Follow all steps of service
• Understand and follow the food allergy procedure and special orders/restrictions
• Comply with all safety and sanitation guidelines and procedures
• Follow all rules, policies, procedures and conditions of employment, including those outlined in the Employee Handbook
• Get along well with others and be a team player

What You Bring:

• Previous experience preferred

How To Apply:

Please apply through the link on the job posting and attach your resume and any other required documents.

We thank all applicants for your interest in the Onni Group. Note that only those applicants under consideration will be contacted.

Salary Range:

$14-$16/hour + tips

About The Company:

Onni

For over half a century, Onni has been building communities for people to live, work, and play. Our success reflects our commitment to our employees and partners, and our dedication to quality construction, innovation, sustainability, and customer satisfaction. Our expertise expands across North America, with offices in Vancouver, Toronto, Los Angeles, Seattle, Phoenix, and Chicago.

How To Apply:

Please apply through the link on the job posting and attach your resume and any other required documents.

We thank all applicants for your interest in the Onni Group. Note that only those applicants under consideration will be contacted.