Wellness Sales Associates

Job Title: Wellness Sales Associate

Type of Position: Part-Time

The Wellness Sales Associate position is responsible for membership sales, customer service, and maintenance of a clean studio environment. This person is reliable, exhibits a strong moral fiber, possesses a positive attitude and solid work ethic.

Primary Responsibilities:

● The Wellness Sales Associate is an ambassador in the community for beem™ Light Sauna and seeks to grow the brand through membership sales and other programs that drive revenue

● Understand and speak to the science, technology, and benefits of Infrared sauna, chromotherapy, Red Light therapy and the value of having a beem™ Light Sauna Membership

● Responsible for greeting members and ensuring everything about their visit is outstanding

● Host studio events and community outreach programs

● Compliance and adherence to the beem™ Business Policies for daily site operations

● Contribute to a high-energy, fun, and engaged membership culture at the studio through promotions, events and brand recognition

● Model our mission, vision and values leading by example

● Have extensive knowledge of and promote products and services, selling packages/memberships and sharing of promotional opportunities

● Responsible for all lead management tasks required during shift

● Light cleaning and sauna ‘refresh’ between appointments

● Ensure that all front desk systems are followed such as proper member check-In, telephone inquiries (general and sales related), guest registration, cash handling, delinquent account procedures, customer care calls, change requests, new membership agreements, etc.

● Provide consistent, top-notch service and maintain the highest level of customer service in person and through external communication cycles and automated marketing systems

● Responsible for ensuring that the facility, suites, and rooms are clean, maintained, and operationally sound

● Genuine desire to help people to ensure members’ experiences are above and beyond therefore members will refer others and be brand loyal

● Attend all staff meetings to stay abreast of company news and to share new or pertinent information, offer suggestions or ideas for promotions, management, and organization of the studio

● Follow all company policies and procedures

● Project a favorable image of the company to promote its objectives and to foster and enhance public recognition

● Other projects and responsibilities may be added at the owner’s discretion, including administrative duties

Preferred Experience/Qualifications:

• Membership Sales in Health and Wellness Industry
• Mindbody CRM experience
• Passion for holistic health
• Hospitality experience and willing to go above and beyond to provide excellent customer service

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