Front Desk Coordinator

We are looking for a Front Desk Coordinator to join our team at

MAIA gynecology, in Downers Grove, IL.

We are a women-owned private practice specializing in women’s healthcare, committed to providing individualized, relationship-based care in a warm and welcoming environment. Our team values collaboration, professional development, and work-life balance while delivering the personalized attention that sets us apart from large healthcare systems.

We offer:

• Competitive compensation
• Schedules designed to support work-life balance
• Collaborative, supportive team culture
• Meaningful work where you directly impact women’s health and wellness
• Flexible part-time positions available

As our front desk receptionist, you’ll be the first point of contact for women seeking healthcare, creating a welcoming environment that puts patients at ease. Many patients feel anxious about medical visits, so your compassionate, non-judgmental approach is essential to their comfort. You’ll manage appointment scheduling, patient check-in/check-out, insurance verification, and ensure smooth front office operations that support our clinical team.

• Create welcoming impressions that set a positive tone for each patient
• Manage appointment scheduling efficiently to optimize patient flow
• Handle patient check-in/check-out processes with attention to detail
• Verify insurance coverage and collect co-payments professionally
• Maintain accurate patient records and update demographic information
• Answer phones promptly with a friendly, helpful demeanor
• Coordinate with clinical staff to minimize patient wait times
• Process referrals and prior authorizations as needed
• Keep reception area clean, organized, and welcoming
• Handle patient inquiries with discretion and professionalism

You don’t need previous medical office experience—we’ll teach you everything you need to know! We provide thorough training and ongoing support to help you learn and grow in this role. We set clear, achievable goals and keep communication open so you always know how you’re doing. We never want you to feel stressed or overwhelmed—we’re here to help you succeed.

We’re Looking For Someone Who:

• Has a naturally warm, caring personality that puts people at ease
• Enjoys working as part of a team
• Finds fulfillment in helping others and making a difference
• Values punctuality and works efficiently to respect everyone’s time
• Is eager to learn new skills and comfortable asking questions when needed
• Has strong organizational skills and attention to detail

You Would Be a POOR fit for This Position If:

• You’re uncomfortable discussing women’s health topics professionally
• You have personal beliefs that would prevent you from treating all patients with equal respect and care
• You prefer highly active work over desk-based responsibilities
• You’re not comfortable handling confidential medical information
• You dislike phone work or patient interaction

If this seems like the dream job you are looking for and you know you’ll be a great fit, send your resume to [email protected]

Check out our website at MAIAgyn.com

Pay: From $20.00 per hour

Benefits:

• Flexible schedule

Work Location: In person