Campus Director

Winnetka Campus Director
POSITION DESCRIPTION
The Music Institute of Chicago is seeking a collaborative, organized, and community-focused professional to serve as the Winnetka Campus Director. This role is responsible for overseeing the daily operations of the Winnetka campus while supporting enrollment growth, student and family engagement, faculty collaboration, and campus programming.

The Campus Director plays an essential leadership role in creating an exceptional and inclusive experience for students, faculty, staff, and visitors while ensuring campus operations are managed professionally and efficiently.

This position reports to the Senior Director of Academic Operations.

About the Music Institute of Chicago

The Music Institute of Chicago (MIC) is one of the nation’s leading community music schools, dedicated to transforming lives through music education, performance, and community engagement. Since 1931, MIC has inspired students of all ages and backgrounds through exceptional teaching, artistic excellence, and meaningful musical experiences.

At MIC, we believe music has the power to connect people, strengthen communities, and create a lifelong sense of curiosity and belonging. We are committed to fostering an inclusive, collaborative, and welcoming environment where students, faculty, staff, and families feel respected, valued, and supported.

ESSENTIAL RESPONSIBILITIES

Student and Family Engagement

• Serve as a welcoming and responsive point of contact for current and prospective students and families
• Guide families through inquiries, placement, registration, and enrollment processes
• Support student retention through proactive communication and relationship-building
• Assist with student scheduling, lesson placement, and faculty assignments
• Maintain accurate student and enrollment records
• Foster a positive and inclusive campus environment where all students and families feel valued and supported

Enrollment, Outreach, and Community Engagement

• Support enrollment growth initiatives for private lessons, classes, ensembles, and campus programming
• Develop relationships with local schools, community organizations, and families throughout the community
• Represent MIC at recruitment events, performances, and outreach initiatives
• Partner with institutional leadership on student recruitment and retention strategies
• Help strengthen campus visibility and engagement within the surrounding community
• Promote equitable access to music education and support MIC’s mission of serving diverse learners and communities

Campus Operations

• Oversee day-to-day campus operations and ensure a welcoming, organized, and professional environment
• Coordinate campus scheduling, room usage, recital logistics, and special events
• Organize and support studio recitals in partnership with department chairs, faculty, and support staff
• Coordinate recital scheduling, room usage, logistics, and event communication to ensure a positive student and family experience
• Communicate facility and operational needs to appropriate departments
• Maintain campus supplies, equipment, and administrative systems
• Ensure campus operations reflect MIC’s commitment to professionalism, accessibility, and inclusion

Faculty and Staff Collaboration

• Provide day-to-day oversight of the campus and administrative assistants to ensure effective operations and a high level of service for students, families, and faculty
• Partner with faculty and staff to support smooth campus operations and student success
• Assist with faculty scheduling and communication
• Foster a collaborative and respectful campus culture grounded in professionalism and teamwork
• Help resolve scheduling, customer service, and operational concerns with care and discretion
• Support an environment where differing perspectives, experiences, and backgrounds are welcomed and respected

Administrative & Financial Responsibilities

• Manage campus revenue and expense budgets in partnership with the Senior Director of Academic Operations and the VP of Programs and Enrollment
• Monitor enrollment trends, operational expenses, and campus resource needs to support institutional planning and campus performance
• Monitor tuition balances and assist with payment-related follow-up
• Maintain enrollment, scheduling, and operational data
• Support organizational initiatives and special projects
• Assist with front desk coverage and administrative support when needed
• Ensure timely and accurate communication with students, families, faculty, and staff

Qualifications

• Bachelor’s degree required; music, arts administration, education, nonprofit management, or related field preferred
• 3–5 years of administrative, educational, nonprofit, arts management, or customer-facing leadership experience
• Strong organizational, communication, and interpersonal skills
• Demonstrated ability to manage multiple priorities in a fast-paced environment
• Commitment to providing excellent customer service and building positive relationships
• Experience working collaboratively with faculty, families, and community stakeholders
• Proficiency with Microsoft Office and database or CRM systems
• Passion for music education, community engagement, and student success

Competencies

• Ability to take initiative and follow through on projects
• Creative problem-solving
• PC knowledge and proficiency in Microsoft Office Suite
• Experience with a registration database
• Ability to handle multiple tasks simultaneously
• Database management proficiency
• Superior organizational skills
• Strong attention to detail
• Excellent communication and collaboration skills

Other Desirable Qualities

• Ability to work independently and cooperatively with faculty and staff
• Flexible and adaptable style
• Positive spirit and energy
• A good sense of humor

Work Conditions
This position is based on-site at MIC’s Winnetka campus. The regular schedule for this role is Tuesday through Friday from 11:00 a.m. to 7:00 p.m. and Saturday from 9:00 a.m. to 5:00 p.m., with additional flexibility in hours as needed to support performances, recitals, special events, and campus operations.

Equal Employment Opportunity
The Music Institute of Chicago is committed to creating a welcoming and inclusive environment for all members of our community. We value diversity of background, experience, identity, and perspective, and we believe these differences strengthen our institution and enrich the educational experience for our students.

MIC is proud to be an equal opportunity employer and encourages candidates of all backgrounds and experiences to apply.

To Apply
We welcome candidate inquiries and referrals. Please send cover letter and resume to Clem Leek , Senior Director of Academic Operations at [email protected].

Job Type: Full-time

Pay: $50,000.00 - $53,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Vision insurance

Work Location: In person