Client Case Manager
- Case manager role involving scheduling caregiver staff for hours of service on new clients, and open hours/shifts on existing cases to assure consistency in caregiver scheduling.
- Meet with client, and family to accurately complete all admission paperwork.
- Assure the client, and family understand the home care plan, and their responsibilities
- Schedule, conduct, and document home visits to collect feedback from clients regarding caregiver performance of duties, and problem solve as required
- Develop the plan of care in accordance with the client needs/wishes, and update as warranted.
- Help maintain all agency marketing, client materials, and office supplies.
- Help out in handling after hours on-call rotation with the other team members
- Work for a company that consistently ranks in the top 95% of in-home care agencies
- Salaried role $50,000 - $60,000 plus bonus opportunities
- Work from home incentive options
- Company matching retirement plan
- Dental and Vision benefits
- Quarterly performance bonus
- On call bonus opportunities
- And many more perks!
- Positive attitude with excellent verbal and written communication skills
- The ability to listen effectively
- Detail focused, and excellent organizational skills
- Demonstrated ability to work multiple software applications such as Word, Excel, Outlook, and other industry specific web based programs
- Ability to work independently, proactively, and excellent time management skills
- Must have a professional appearance, and demeanor
- Ability to work as a team player
- At least one year of professional office experience
- High school diploma required, and an associate's degree is preferred
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