Sales Customer Care Representative
AUFFENBERG HYUNDAI IS HIRING!
Part-time OR full-time is available!
Position Overview: Sales Customer Care Representative
We are looking for a motivated and customer-focused Sales Customer Care Representative to join our team. This role combines excellent customer service with sales responsibilities, helping customers find the right products or services while ensuring a positive and seamless experience.
As a key point of contact, you will handle sales internet leads, inbound/ outbound phone calls, customer concerns, etc. The ideal candidate is a strong communicator with a passion customer service.
Key Responsibilities:
Respond to customer inquiries via phone, email, or chat in a professional and timely manner
Assist customers with product information, pricing, and availability
Resolve customer complaints and follow up to ensure satisfaction
Maintain detailed records of customer notes
Meet or exceed individual and team sales and service goals
Collaborate with other departments
Preferred Traits:
A proactive, can-do attitude
Excellent problem-solving skills
Team player with a strong sense of accountability
Passion for helping customers and driving sales
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