General Manager
- Paid Time Off (PTO) after 90 days
- Medical, Dental, and Vision Insurance
- 401(k)
- Positive and motivating work environment
- Opportunities for professional growth and development
- Incentives and bonuses
- Lead, coach, and develop a team committed to delivering exceptional customer experiences
- Oversee the hiring, onboarding, and training of new employees
- Supervise and coordinate daily car wash operations including staff scheduling and workflow management
- Ensure the facility is clean, well-maintained, and guest-ready at all times
- Communicate effectively with the maintenance team to minimize downtime and maintain optimal equipment performance
- Assist in the development of annual budgets, including revenue targets and operating expenses
- Monitor financial performance and implement cost control strategies when necessary
- Maintain accurate operational and financial records
- Provide ongoing coaching, performance evaluations, and constructive feedback to staff
- Develop and implement training programs that strengthen employee skills and promote a motivating workplace culture
- Handle customer inquiries, concerns, and complaints professionally and promptly
- Implement strategies that enhance customer satisfaction and build loyalty
- Ensure compliance with local, state, and federal regulations, including environmental, health, and safety standards
- Stay up to date on industry trends, best practices, and emerging technologies within the car wash industry
- Management experience preferred
- Proven leadership and team coaching ability
- Strong communication and problem-solving skills
- Comfortable working with performance metrics and sales goals
- Experience managing labor schedules and daily operations
- Financial accountability and cash handling experience
- Ability to lead with a champion mindset and motivate a team to achieve results
- Ability to work in a fast-paced environment and make decisions under pressure
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