Irrigation Office Assistant

Superior Irrigation LLC ( an affiliate of Spring-Green Enterprises) is looking for an experienced, enthusiastic, and motivated Irrigation Office Assistant. This is a full-time, seasonal position (March - October) at our Plainfield, IL location. We offer C ompetitive benefits including;

• Health, dental, vision, life and disability insurance coverage
• 401(k) Participation
• Paid Holidays and PTO

Under the direction of the Irrigation Office Manager, performs a variety of general office duties related to inbound and outbound customer communication, appointment scheduling, technician scheduling, correspondence, maintenance of customer databases and other general office duties. Provides general administrative support for Irrigation office functions.

Essential Duties and Responsibilities

• Provide a high level of service to customers answering phones, responding to voicemails and emails as soon as possible within one business day, ensuring appointments are scheduled and documentation of customer contact is logged and tracked.
• Make outbound customer calls to schedule customer appointments for service taking into account location and routing for jobs.
• Assist in preparing daily job schedules and customer invoices for distribution to field technicians. Maintain contact with field personnel to stay on track with daily appointments.
• Maintain accurate customer account records, process and file customer invoices.
• Provides clerical support in maintaining irrigation inventory on the real green database.
• File and fax RPZ tests, and coordinate with Backflow Test companies to obtain cross connection numbers.
• Regular and predictable on-site attendance is required for access to pertinent systems, data, and interaction with customers, field staff and other personnel. Be available for work Monday through Friday and Saturdays as required.

Education and/or Experience

• High school diploma or general education degree (GED) preferred; some college coursework in office systems/management or related subject preferred.

• One to three years' experience working in an office, customer service or related field required.
• Experience working in an irrigation office preferred.

Certificates, Licenses, Registrations Valid driver's license with good driving record. Spring-Green has been providing lawn, pest and tree care services for over 47 years through a network of company owned and franchised locations. As an industry leader with locations in 25 states, we take our community and environmental responsibility seriously and are proud to help consumers enjoy their lawns and outdoor spaces. At Spring-Green, our culture supports team members' pursuits of professional and personal growth. We work hard to create an atmosphere representative of our core values of Customer Focus, Pursuing Common Goals, Family, Integrity, Innovation, and Perseverance.

Equal Opportunity Employer

We are an Equal Opportunity Employer welcoming candidates from all backgrounds and industries to apply. We encourage personal and professional growth. Come join our culture with core values of Customer Focus, Pursuing Common Goals, Family, Integrity, Innovation, and Perseverance.

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