Director, Transformation Management Office

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Director, Transformation Management Office

Pay Range: $63.10 - $106.01 per hour

Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush's anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (

Summary

Rush University System for Health, comprised of three nationally acclaimed hospitals in Chicago, Aurora and Oak Park, several ambulatory facilities, and a leading academic institution, is seeking a strategic, highly effective, outcome driven leader to serve as one of two inaugural Directors in the Transformation Management Office (TMO). The TMO is a newly created department at Rush that reports directly to the Executive Vice President and Chief Operating Officer. The TMO is focused on driving systemic business and care transformation that realizes significant financial performance improvement in a combination of cost reduction and revenue growth.

The Director will report to the Executive Director and have oversight of several clinical or corporate portfolios and lead a team of ~8 FTEs comprised of Transformation Partners and Change Management Partners. The Director will lead a project delivery team and is accountable to the management and execution of complex enterprise-level portfolios and the projects that fall underneath within scope, schedule, and budget. The Director will have a close working relationship with the senior leadership team to achieve alignment with enterprise strategic business objectives and realize value for the organization.

The candidate for this position must be able to navigate a highly matrixed and complex business environment and lead others through ambiguity. The candidate must be able to build and motivate a team to achieve and exceed customer expectations consistently. The candidate must have strong communication skills and be able to build relationships with diverse teams.

Education & Experience

• Bachelor's Degree
• 6+ years of experience in healthcare, management consulting, strategy, project management and/or performance improvement
• 3+ years of leading a team with direct reports

General Skills

• Strong verbal and written communication skills across different levels of employees and management with ability to influence without direct authority
• Strong process skills with attention to detail and organization
• Strong analytics and problem-solving skills
• Ability to synthesize disparate sources of data
• Ability to function independently and in a team-based environment and prioritize workload
• Proficiency with Microsoft Office Suite (word, outlook, powerpoint, excel, teams)

Preferred Job Qualifications

• Master's degree (MHA, MPH, MBA)
• Project Management Professional certification
• Six Sigma or Lean certification
• Knowledge of DMAIC methodology

Clinical Portfolios

• Clinical background/licensure
• Experience working with physician and nursing groups
• Strong domain knowledge in digital consumer engagement/care transformation/operations efficiency, consumer access, care management, pharmacy operations, lab operations and a high performing medical group

Corporate Portfolios

• Experience working with strategy, finance, information technology, human resources and legal
• Strong domain knowledge in revenue cycle, payor contracting, supply chain, labor productivity and benefits

Responsibilities

• Support the Executive Director with the annual TMO portfolio identification process in alignment with strategic, facility and budget planning efforts.
• Collaborate and strengthen partnerships across departments and with senior leadership to define, prioritize and resource projects in line with organizational needs and priorities.
• Maintain TMO central intake/request process and assign projects to team members based on experience, skill set, relationship with senior leaders and capacity. Identify need for external support as needed.
• Prepare and update senior leadership on portfolio and project status, issues, risks, and dependencies and evaluate and share value realization by coordinating and leading the TMO Steering Committee and providing updates at other senior leadership meetings.
• Lead, guide, inspire and mentor team to support their professional development and ensure successful execution and continuous improvement of project delivery. Provide goal clarity, facilitate removal of barriers, and ensure organizational alignment.
• Coach and communicate TMO standard methodology and tools across the organization to drive standardization, repeatable processes, and consistency across projects by applying evidence-based project management and performance improvement knowledge, skills, tools, and techniques.
• Develop and is accountable for TMO budget for the portfolios they oversee.
• Keep abreast of cutting-edge trends and innovations in transformation and performance enhancement.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status and other legally protected characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting [email protected].

If you have questions about this posting, please contact [email protected]