Director of Car Wash Operations - Beck's

Job Description

Job Description

Join our team as the Director of Car Wash Operations at Beck's!

Are you a dynamic leader with a passion for operational excellence and a drive to deliver exceptional customer experiences? Beck’s is seeking a Director of Car Wash Operations to take full ownership of our car wash division across multiple locations. In this critical leadership role, you’ll oversee every aspect of daily operations—from profitability and equipment performance to customer satisfaction and team development.

Your mission? Keep things running clean, smooth, and shiny—literally and figuratively.

What You'll Do:

• Provide top-level leadership and operational oversight for all car wash locations.
• Hire, train, and coach the car wash managers to drive performance and uphold Beck’s standards.
• Lead by example – master and model every role at the wash, from customer service to equipment troubleshooting.
• Ensure all washes continually meet Car Wash Brand Standards including: Cleanliness, Employee appearance, Employee performance, Clean, Dry, and Shiny cars, Customer service
• Drive accountability through consistent coaching, communication, and follow-through.
• Monitor and manage wash-level profitability, including labor control, inventory, and expense management.
• Actively develop employees at all levels to build future leadership and promote career growth.
• Champion and reinforce Beck’s culture, energy, and values at every wash.
• Promote and maintain a safe work environment through training, compliance, and daily practices.
• Understand and help repair the electrical, plumbing, pneumatic, and mechanical operations of the washes.
• Diagnose and troubleshoot equipment issues—both remotely and onsite—to minimize downtime.
• Inspect wash performance and equipment functionality on site and via remote cameras.
• Ensure proactive maintenance is scheduled and enforced to sustain maximum uptime.

What You're Great At:

• 5+ years of relevant experience, preferred
• Clean driving record and pre-employment background check
• Ability to problem solve and find quick solutions in the face of obstacles
• Mechanically savvy to troubleshoot and repair equipment
• Excellent communication, teamwork, and interpersonal skills
• Strong leadership abilities and excellent work ethic
• Key character skills include: Honesty, Responsibility, Humility, Inquisitive, People Smart, Observant

Physical & Work Environment Requirements:

• Ability to travel regularly between car wash locations and the corporate office.
• Must be able to climb, crawl, lift up to 50 lbs., and stand for long periods.
• Comfortable working in extreme weather conditions (hot, cold, humid).
• Able to work flexible hours—including weekends and extended days—as business demands.
• Willing to be hands-on in operational environments, including using all car wash equipment.

Why Beck's? Beck’s is a 100% employee-owned business offering fuel, convenience, car wash, and gaming services across North-Central Illinois. Our mission is to provide a remarkably convenient experience every day. We take pride in delivering exceptional service that makes every customer’s visit fast and effortless, ensuring an incredible experience.

We’re not just about business – we’re about building a great place for our employees to thrive. We are committed to employee development and excellent benefits.