Surgical Liaison CDH Interventional Holding/Recovery Full-time Days

Job Description

Job Description

Company Description

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better healthcare, no matter where you work within the Northwestern Medicine system. At Northwestern Medicine, we pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, we take care of our employees. Ready to join our quest for better?

The Surgical Liaison reflects the mission, vision, and values of Northwestern Memorial, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

Responsibilities:

• Performs unit-based reception, clerical, medical record and patient registration functions.
• Is capable of setting priorities and handling emergency situations in a calm manner.
• Is customer oriented and able to communicate with all levels of staff and patients and their families.
• Serves as liaison with all other patient-related departments.
• Manages the overall workflow in concert with the charge RN and/or assistant manager.

Required:

• HS Diploma or GED equivalent
• BLS within 30 days of hire
• Ability to communicate effectively in English
• Excellent customer service skills
• Basic computer knowledge

Preferred:

• One year experience in pertinent clinical specialty
• Knowledge of medical terminology

Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.

If we offer you a job, we will perform a background check that includes a review of any criminal convictions. A conviction does not disqualify you from employment at Northwestern Medicine. We consider this on a case-by-case basis and follow all state and federal guidelines.

Benefits

We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more.