General Manager - Super Soccer Stars - Chicago North Shore

THE COMPANY:

Youth Athletes United was created to provide the best programming and service in the market for youth sports, starting with their first sports experience. Our goal is to provide an experience where every child is an athlete. The long‑term impact will allow us to create healthy habits at a young age, teach life skills and increase youth activity across the board.

THE HISTORY:

Super Soccer Stars has been in the youth soccer business for over 22 years and have been recognized as the largest operating program in the US. Chicago North Shore and Barrington is a new Super Soccer Stars franchise that is looking for initial leadership to support its growth.

THE ROLE:

We’re looking for an energetic, hands‑on General Manager to help grow and manage Super Soccer Stars programs in the community. You’ll wear many hats: building partnerships with schools, parks, and community centers; coaching, recruiting and training new coaches; and ensuring smooth operations across schedules and staff. This is a great opportunity for someone with a roll‑up‑your‑sleeves attitude, who loves both working with children and driving program growth, and who can seamlessly switch between selling classes to school program directors onsite and managing staff and schedules behind the scenes.

Responsible for overseeing operational aspects of the Chicago North Shore and Barrington programming including:

• Sales and business development.
• Partner relationship management.
• Hiring and developing staff.
• Strategic schedule building and administration.
• Coaching on the field when needed.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Grow the Game

• Identify and pursue new opportunities with daycare centers, private elementary schools, recreation departments, community centers, parks, and partner facilities.
• Build and nurture community relationships that expand program reach and impact.
• Ensure strong brand visibility and maximize enrollment at all program sites.

Lead on the Field & Off

• Support scheduling of classes and camps to keep programs running smoothly.
• Prevent and have a consistent plan for last‑minute cancellations, maintaining program quality.
• Train, mentor, and onboard new coaches to deliver fun and consistent experiences.
• Help oversee equipment, field logistics, and permits.

Coach the Coaches

• Recruit, schedule, and support local staff with a focus on reliable coverage.
• Act as the go‑to person for coaches on scheduling, feedback, and last‑minute adjustments.
• Hold regular check‑ins to encourage growth, share feedback, and celebrate wins.

Delight Families & Partners

• Uphold Super Soccer Stars’ customer service promise with fast, friendly communication.
• Keep families and partners informed with clear, professional updates.
• Resolve escalated issues quickly and with care.

Keep Things Running Smoothly

• Track program participation and spot opportunities for growth.
• Monitor expenses and help leadership maintain efficient operations.
• Stay on top of staff scheduling, permits, and key program details.

• Minimum of 3+ years in a management or leadership role within a youth, retail, hospitality, or recreation environment
• Friendly and outgoing personality
• Excellent communication and interpersonal skills
• Ability to stay organized including proficiency with Microsoft or Google Suite
• Self‑motivated with strong initiative
• Familiarity with youth programs, sport or soccer preferred but not required
• Must reside in Cook County or Lake County
• Have a reliable, personal vehicle for transportation

• Make a meaningful difference by helping kids stay active, confident and connected through sports
• Flexible schedule
• Opportunity for some remote work
• Contribution to community; community engagement
• Positive team culture that values continuous improvement and excellence
• Performance based incentive program
• Company matched retirement planning
• Health insurance
• Paid time off
• Free programming for family