Senior Account Manager - Aerospace and Defense

Senior Account Manager, Aerospace and Defense | Nox Metals | Detroit, MI

American factories deserve a supply chain that moves as fast as they do. The next generation of American manufacturing is being built right now. Nox Metals is the supply chain behind it.

Nox Metals is a technology company in Detroit supplying aluminum plate, bar, and rounds to aerospace and defense manufacturers. We use software and automation to supply metal to American factories faster than the industry thought possible.

We need a Senior Account Manager focused on aerospace and defense, owning the largest, most strategic relationships in the company. Long-term agreements, multi-year contracts, multi-million pound commitments, prime and tier 1 programs that run for a decade. These are the accounts that define what Nox becomes. Nox Metals is an employer with real opportunity for long term career growth, this is a place to build a career, not just hold a job.

You will:

• Own the largest aerospace and defense accounts end to end, primes, tier 1s, major program suppliers, and strategic defense manufacturers

• Lead long-term agreements (LTAs), multi-year contracts, master supply agreements, and program-level commitments from first conversation through signature and renewal

• Own LTA pricing, indexing, surcharge mechanics, MOQ structures, and contractual terms, you negotiate the deals that lock in years of revenue

• Build deep, multi-threaded relationships across procurement, supply chain, engineering, quality, and program management at every account

• Run executive-level customer relationships, sit at the table with VPs of supply chain, directors of materials, and program leadership

• Manage every active program inside your accounts, every PO, every release, every dock date, every cert, every audit

• Lead capacity planning conversations with customers, forecast their needs, align our investment with their roadmap

• Own customer audits, supplier qualifications, and program-level quality reviews end to end

• Coordinate across operations, supply chain, quality, software, and shipping to make sure every LTA commitment is hit, on time, every time

• Bring the customer's voice back to product, engineering, operations, and the executive team every single day

• Partner tightly with Outside Sales on new account development inside primes and tier 1s, and own them once they sign

• Capture every customer interaction, every contract term, every program detail in our systems, the data is the moat

• Always ask questions, never guess when something is unclear

• Look at every account, every contract, every program and figure out how to win more of their wallet and serve them better

• Work safely on every customer floor and ours, hold yourself to the same standard we hold our team to

You should be:

• Senior experience managing large aerospace and defense accounts, primes, tier 1s, or comparable strategic customers in metals, components, or industrial supply

• Direct experience structuring, negotiating, and managing LTAs, master supply agreements, and multi-year program contracts

• Fluent in aerospace and defense procurement and quality frameworks, AS9100, DFARS, AMS, ASTM, FAR, ITAR, EAR

• Strong commercial instincts, you understand pricing models, indexing, hedging, and how mills, distributors, and primes actually transact

• Strong technical fluency, you can talk alloys, tempers, tolerances, lead times, and program requirements like an engineer

• Skilled at building deep, multi-year relationships across procurement, supply chain, engineering, and quality at large customers

• Cracked with AI tools, modern software, CRM and contract management systems, you run accounts like an operator, not like a guesser

• Tightly partnered with software teams in past roles, comfortable writing specs, filing tickets, and shaping the tools you use

• A team player with a good attitude, you make the company better for everyone around you

• High attention to quality, every quote, every contract, every shipment, every audit

• Always thinking about how to make processes better, you do not accept "this is how we have always done it"

• Absolutely customer obsessed, you carry every customer's program timeline like it is your own

• User obsessed, you sit with our internal sales and operations teams too, watch them work, and build the workflows that make them faster

• Someone who takes ownership, if it is on your account list, it is your responsibility

• Precise under pressure and reliable, primes and tier 1s do not give second chances

• Organized enough to run multiple major accounts, active LTAs, and live programs without dropping one

• Committed to safety, you follow every protocol on every customer floor and hold our team to the same standard

• High agency, you handle big items alone and ask for help when needed

• Low ego, you walk the floor, you talk to operators on both sides of the dock, you do the unglamorous work because it needs to get done

• Able to travel to customer sites and program reviews as needed

• Not afraid to work outside normal hours when America demands it

• Never says "that's not my job"

Nice to have:

• Existing relationships at major aerospace and defense primes, tier 1s, or program suppliers

• Background selling or managing aluminum, titanium, steel, or specialty metals on aerospace and defense programs

• Track record closing and growing 8-figure or larger LTAs

• Experience inside an aerospace or defense supplier going through customer audits, supplier qualifications, and program-level reviews

• Background with DPAS-rated orders, government contract flow-downs, and prime program flow-downs

• Comfortable using AI tools to work faster and smarter

This role is full time, in person in Detroit.