Supplier Operations Specialist

About MISUMI USA
MISUMI is a global leader in manufacturing and automation components, supporting engineers and innovators with high-quality, configurable products delivered with speed and precision. As one of the most comprehensive and user-friendly resources for factory automation components, MISUMI offers an unmatched selection of standard and customized parts to meet precise customer specifications.

We are committed to empowering customers to complete complex design work quickly and efficiently. At MISUMI USA, we value operational excellence, continuous improvement, and a collaborative culture.


Position Summary
We are looking for a Supplier Operations Specialist to manage day-to-day supplier operations, including onboarding and training suppliers in MISUMI systems, supporting order and data processes, and maintaining supplier performance information. In this role, you will work directly with domestic suppliers to ensure they can operate effectively within our tools, meet performance expectations, and contribute to ongoing process improvements. This highly visible role offers the opportunity to build upon your two to three years of relevant experience while making a direct impact on supplier performance and operational efficiency.

Key Responsibilities

• Manage and train all local suppliers on effective use of the supplier portal to improve efficiency in supplier qualification, ordering, and overall management.
• Oversee supplier onboarding, registration, and application processes.
• Develop and deliver supplier training materials, manuals, and documentation.
• Monitor supplier quality, delivery, and service levels, implementing corrective actions and performance improvements as needed.
• Act as the primary liaison for suppliers, addressing inquiries, resolving operational issues, and strengthening supplier relationships.
• Analyze data sets to create daily, monthly, and ad hoc reports to track performance, identify trends, and recommend operational improvements.
• Lead projects involving supplier database updates and the redesign of supplier performance scorecards.
• Conduct quarterly supplier performance evaluations using established scorecards.
• Maintain and update supplier documents, contracts, and ISO-compliant procedures.
• Apply data-driven insights to identify inefficiencies and lead supplier-focused Kaizen initiatives.
• Improve productivity and operational efficiency by enhancing supplier management processes and internal workflows.
• Collaborate cross-functionally to ensure supplier performance aligns with organizational and customer expectations.
• Travel may be required (5 to 10%)
• Plus all other duties as assigned by the manager.

Job Requirements:

• Bachelor’s degree related field or equivalent.
• 2+ years of Supplier management experience and data management desired.
• High proficiency in MS Office suite, Excel/Access. SQL is a plus.
• Must be highly analytical with excellent judgment and problem-solving skills.
• Must be detail-oriented and able to retain training material
• Must be highly motivated and a self-starter
• Must have outstanding interpersonal and conflict management skills.
• Excellent verbal and written communication skills are required.
• Kaizen or other process-improvement skills are strongly preferred.

What We Offer
At MISUMI, we invest in our employees’ success. You will receive the training and support needed to excel in your role, along with opportunities for professional growth within a collaborative, team-oriented culture.
We offer:

• Competitive compensation
• Comprehensive medical, dental, and vision benefits
• 401(k) with company match
• Hybrid work flexibility
• Paid time off, volunteer time off, company holidays, and one floating holiday
• Growth and development opportunities

MISUMI is proud to be recognized by Comparably with multiple workplace awards, including Happiest Employees (three-time recipient), Best Company Perks & Benefits, Best Leadership Teams, Best Product & Design Teams, and Best Company Work-Life Balance — reflecting our employee-centric culture and strong leadership.

Pay Rate : $28-29/hour

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation for any particular employee remains in the Company’s sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

Applicants must currently be authorized to work in the United States on a full-time basis. Sponsorship for work authorization is not available.

MISUMI is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, veteran status, disability, marital status, sexual orientation, citizenship status, genetic information, gender identity, or any other protected status under applicable law.

FOR CALIFORNIA RESIDENTS:

MISUMI USA, Inc. (“MISUMI”) complies with the California Consumer Privacy Act (“CCPA”), California Privacy Rights Act (“CPRA”), and other applicable privacy laws. We may collect the following categories of personal information for purposes of the application and hiring process: name and contact information (phone number; mailing address; email address(es)); education and qualifications; employment history and experience; LinkedIn profile; and other information voluntarily provided by the applicant. Under the CCPA and CPRA, California residents have the right to know, correct, delete, and/or limit the use of certain information collected by MISUMI. For further information, see our full privacy policy at If you have any concerns, please send an email to [email protected].