Procurement Director
- Lead and manage the production team assigned to your client coverage, overseeing the end-to-end process from project scoping (in collaboration with Account Management) to job completion.
- Ensure all projects are delivered on time, in full, and to the highest quality standards while optimizing cost efficiency.
- Drive adherence to both internal and external Service Level Agreements (SLAs) by monitoring and measuring Key Performance Indicators (KPIs).
- Partner with the AVP of Strategic Sourcing to implement process improvements that enhance consistency and efficiency within the production environment.
- Foster a culture of continuous improvement by actively engaging the team in providing feedback and insights on proposed process changes.
- Oversee staffing and capacity planning by documenting client-specific processes and unique SLAs and promoting cross-training across accounts to ensure broad coverage and effective backfill.
- Develop and manage team structure and performance, implementing clear production levels and career growth ladders. Provide coaching and support for professional development opportunities.
- Maintain, measure, and manage comprehensive KPIs, including but not limited to cost savings, item counts, complexity, revenue, diversity and sustainable spending, bidding metrics, team capacity, supplier performance, and qualitative feedback for innovation and quality.
- Facilitate regular meetings, including weekly staff meetings and one-on-one sessions with direct reports.
- Present production strategies, recommendations, and innovative ideas that align with promotional details, consumer engagement, end use, and budget requirements.
- Collaborate with Account Management to understand client needs and develop tailored program specifications for new initiatives and sourcing opportunities.
- Stay informed of retail and industry trends and proactively share innovative concepts and merchandise information with internal teams and clients.
- Procurement Experience: Minimum 10 years of experience in procurement or production management. Point of Sale (POS) experience is a plus but not required.
- People Management: At least 5 years of experience managing teams, with demonstrated ability to lead, mentor, and develop both direct and indirect reports.
- Microsoft Office Proficiency: Solid working knowledge of Microsoft Office Suite, including intermediate proficiency in Excel (e.g., data analysis, pivot tables) and PowerPoint (e.g., executive presentations).
- Process Management: Proven experience designing, implementing, and optimizing business processes, with a focus on continuous improvement and efficiency.
- Project Management: Strong project management skills, with the ability to oversee multiple projects simultaneously from scoping through completion, ensuring timeliness, quality, and cost-effectiveness.
- KPI and SLA Management: Experience establishing, monitoring, and reporting on Key Performance Indicators (KPIs) and Service Level Agreements (SLAs) to drive adherence and identify areas for improvement.
- Cross-functional Collaboration: Demonstrated ability to collaborate with internal stakeholders (e.g., Account Management, Strategic Sourcing, Senior Leadership) and external partners.
- Capacity Planning: Experience with staffing and capacity planning, including documentation of client-specific processes and promoting cross-training within teams.
- Communication Skills: Excellent verbal and written communication skills, including experience facilitating meetings and presenting strategies or recommendations to senior leaders and clients.
- Industry Awareness: Ability to stay abreast of industry trends and proactively share innovative ideas and best practices with teams and clients.
- Analytical and Critical Thinking Skills: Strong analytical skills to assess complex projects, manage budgets, and drive cost-saving initiatives.
- Competitive salary
- Medical, dental, vision, and 401(k) with match
- Generous PTO policy
- Robust peer recognition program
- Training and development opportunities
- Commitment to growing and enhancing our organizational culture
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