Group Strategy Director, E-commerce

Strategy Director

At Marks, creativity, culture, and technology collide to shape the future of some of the world's most ambitious brands. We're a global creative platform with 20 studios, speaking 17 languages, in 5 regions, all under one P&L. Our passion for culture drives our work and our purpose, and we're relentless about making a meaningful impact.

So, what makes us different? It's the way we work. Think close-knit, but at global scale. We're not just another traditional agency. We are a creative beast—from straight-up strategy and brand creative to full-on content creation and digital muscle.

Whether you're just starting out or you're a seasoned pro, Marks is a place that nurtures creative well-being. Every day here is a chance to make an impact, and we're looking for someone who's ready to lead that charge.

Why We Need You

At Marks, our success hinges on ambitious, influential leadership that can translate complex business challenges into powerful brand strategies. With you as our Strategy Director, you’ll foster the crucial connection between client business objectives and creative execution. Your ability to decode complex business challenges, apply insights and data and create impactful, scalable brand strategies is what drives our work from good to exceptional.

You'll be the bridge that optimizes collaboration across channels and creative disciplines, ensuring our teams are aligned and inspired. Your leadership role will be to mentor emerging strategists while building strong client relationships that foster trust and innovation. In an industry that constantly evolves, your insights and expertise will help us stay ahead, delivering work that not only meets our clients' needs but exceeds their expectations.

Here's What You'll Be Doing

As Strategy Director, you'll be the cornerstone of our strategic approach, building connections between client challenges and creative solutions. Your responsibilities will include:

• Leading Strategic Development: Connect clients' business challenges and brand advantages to creative strategies that inspire high-quality work.
• Driving Digital Commerce Excellence: Spearhead eCommerce strategies that blend brand experience with conversion optimization, creating digital shopping experiences that drive both business results and brand affinity.
• Building Client Relationships: Take ownership of client relationships, becoming a trusted advisor who understands their business needs and translates them into strategic opportunities.
• Teaching Brand Mechanics: Mentor and develop junior team members, sharing your expertise and helping them grow in their strategic thinking.
• Bridging Disciplines: Act as a bridge, optimizing collaboration and integration across channels and creative disciplines to ensure cohesive strategy implementation.
• Cultivating Strategic Thinking: Take a hands-on role in fostering highly strategic thinking that leads to comprehensive and culture-led work.

You Need These Qualifications

• You have significant experience developing comprehensive strategies across multiple brands and creative disciplines, with particular focus on eCommerce and digital retail environments.
• You are comfortable with research and data analysis—translating insights into actionable strategies.
• You possess a deep understanding of how to shape brands' positioning, identity, and consumer experience within digital commerce platforms.
• You excel at decoding complex business and eCommerce challenges, translating them into impactful, scalable brand strategies that drive conversion.
• You're a natural mentor who can lead by example and set the tone for strong communication and creative engagement in fast-paced digital environments.
• You have proven ability to build and maintain strong client relationships while delivering consistent strategic excellence that meets both brand and performance goals.
• You understand the digital commerce landscape, including marketplace dynamics, DTC strategies, and omnichannel integration.

It Would Be Nice If...

• You've contributed to industry discussions through thought leadership, speaking engagements, or publications.
• You have experience with cross-cultural brand strategy development for global or multinational clients.

Join Us

We're not just looking for a strategist—we're looking for a visionary leader who can bridge the gap between business challenges and creative solutions. If you're ambitious, influential, and passionate about mentoring others while delivering exceptional strategic work, we want to hear from you. Please send us your resume and a cover letter that tells us why you're the perfect fit for Marks. Let's shape the future together.

Equal Opportunity Employment

There's one more thing—we are an equal opportunity employer. We search for amazing people from diverse backgrounds, experiences, abilities, and perspectives. We take care of each other to create an inclusive work environment where we love coming to work every day. If you need reasonable accommodations to help you apply, just email us at [email protected]. We hope you can join us.

Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $165,000 USD - $175,000 USD annually. Ultimately, in determining pay, we will consider the successful candidate’s location, experience, and other job-related factors.

Group benefits currently include a selection of health care plans with prescription drug coverage, dental plan, vision plan, basic and supplemental life insurance, a flexible spending account for medical and dependent care expenses or a health savings account based on plan selection, short/long term disability and 401(k) Savings Plan.