Family Self-Sufficiency (FSS) Coordinator
- Must submit annual grant application/reports to maintain and or secure funding for the FSS Program and position of Family Self-Sufficiency Coordinator
- Develop a strong working relationship with various service provider agencies to ensure smooth referrals and follow-up of FSS clients
- Develop, implement and document an effective process to recruit eligible FSS program participants
- Conducts timely re-certifications for assigned clients either annually or interim as required due to family status changes in accordance with HUD and HAJ policy (re-certifications must be completed a minimum of 30 days prior to effective date)
- Develop, coordinate, maintain, and distribute monthly FSS Newsletter
- Develop FSS recruitment materials (brochures, flyers and training modules) to encourage maximum resident population involvement in FSS program
- Develop a detailed Individual Training & Service Plan (ITSP) outlining the specific services and goals to facilitate FSS client self-sufficiency
- Identify, develop, write, implement and administer activities and programs to meet the needs and overcome barriers and service gaps for family self-sufficiency
- Educate and monitor FSS participants of their responsibilities within the FSS program and develop individual goals for families to achieve self-sufficiency
- Plans and coordinates activities for FSS program participants including but not limited to (job training; GED classes; housing counseling and home buyer training)
- Coordinate escrow account payments and withdrawals with the Chief Financial Officer for FSS participants
- Develop and maintain comprehensive FSS participant files which document:
- Initial program application
- Participant/family program screening assessment
- Childcare, educational, employability, financial, and healthcare assessments
- Social issue assessments (psychological and/or mental; substance abuse; parenting classes; domestic violence, etc)
- Referral agency forms and follow up documentation
- Individual and family long and short-range self-sufficiency goals
- Escrow Account Calculations (updated monthly)
- Individual and family progress reports and notes
- Meet and document with FSS Program participants a minimum of monthly to review goal progress and plan compliance
- Confirm monthly data reflected in PIC and HAJ system(s) are accurate
- Maintain data and report grant metrics (monthly or as required) to maintain grant compliance
- Identify potential FSS funding resources and write a minimum of ten (10) grant applications and successfully secure at least two (2) program funding sources in excess of $50,000 per program to maintain and/or increase availability of FSS Program services
- Attend meetings, make presentations, advocate and network with areas service providers to increase community awareness of HAJ FSS Program and initiatives and encourage collaboration and non-duplication of program services
- Develop and maintain FSS Program participant database to generate data regarding program effectiveness, impact and participant achievement
- Facilitate graduation ceremonies for FSS participants who have successfully completed the program
- Prepares monthly reports as required by HAJ and HUD
- Occasionally required to drive to off-site for meetings with clients and community partners
- Types and mails correspondence as necessary and maintains copies in client files
- Understands principles of records and file management
- Knowledge of intermediate mathematical calculations
- Understands rules and regulations of the HCV Program
- Perform other duties as assigned
- Computer proficiency with Microsoft Office Suite products and a variety of other software applications
- Excellent interpersonal and communication skills
- Planning – ability to think ahead and plan over a one-to two-year time span
- Management – multitask and organize multiple priorities
- Technical skills in record retention protocols
- Commitment to company values
- Physical demands: While performing duties of job, employee is occasionally required to stand; walk; sit; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; talk and hear. Employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to focus.
- Work environment: The noise level in the work environment is usually moderate.
- Occasional after-hours or weekend hours may be necessary to recruit and/or facilitate meetings with participants and broader community partners, subject to management authorization
- High School Diploma and five years relevant housing/occupancy specialist, case management or related work in property management/real estate or public housing experience
- Must have an accredited HCV Certification (Specialist of Occupancy or HCV Specialist Certification) or the ability to obtain within 6 months of hire
- Must possess a valid Illinois driver’s license and current automobile insurance
- Must be able to pass a criminal background check
- Associate’s degree from an accredited college or university with a major in Sociology, Psychology, Education, Social Justice, Business/Public Administration or related field
- Minimum of four (4) years’ experience coordinating, supervising and/or implementing socio-economic programs; or working with low-income families preferably with case-management experience
- Must have an accredited HCV Certification (Specialist of Occupancy or HCV Specialist Certification) or the ability to obtain within 6 months of hire
- Must possess a valid Illinois driver’s license and current automobile insurance
- Must be able to pass a criminal background check
- Fluent in other languages (Spanish preferred)
- Annual performance appraisal
- Attainment of annual goals established between supervisor and employee
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