Reporting Specialist

Reporting Specialist for Environmental Services Company

Job Description

The NA/TS Reporting Specialist manages invoicing and reporting activities for the National Accounts and Technical Services group. This role supports Customer Sales and Service by ensuring accurate and timely invoice processing, maintaining organized documentation, assisting with new customer onboarding, processing recurring reports, and coordinating with internal teams on pricing and account adjustments. The position is ideal for someone who enjoys working with data, solving problems for internal and external customers, and thriving in a fast-paced, high-volume environment with strong long-term career growth potential.

Responsibilities

• Accurately and promptly enter invoices into the accounting and ERP systems.

• Distribute invoices and supporting documentation to customers via mail and email in a timely and professional manner.

• Verify invoice pricing, shipping reports, and unit conversions to ensure accuracy and compliance with agreed terms.

• Create and process credit and debit memos in response to pricing changes, corrections, or customer requests.

• Monitor and maintain records of in-transit shipments, ensuring proper documentation and timely resolution of issues.

• Maintain well-organized electronic records of invoices, reports, and supporting documentation for easy retrieval and audit readiness.

• Respond to customer inquiries via email and phone, investigating and resolving invoice discrepancies and billing questions.

• Assist with period-end close activities, including reviewing shipments near cutoff dates and ensuring accurate revenue recognition.

• Process assigned recurring reports on schedule, ensuring accuracy and consistency in financial and operational reporting.

• Collaborate closely with National Account Managers, Business Development teams, and other internal stakeholders to support account needs and resolve issues.

• Participate in cross-functional teams and initiatives as needed to support the growth of National Account and Technical Services business lines.

• Effectively manage competing priorities and deadlines in a fast-paced, high-volume environment while maintaining high standards of accuracy.

• Demonstrate initiative by identifying process improvement opportunities and contributing ideas for more efficient invoicing and reporting workflows.

• Perform additional responsibilities and special projects as assigned by management.

• Maintain schedule flexibility during accounting close periods or peak workloads to ensure critical deadlines are met.

Essential Skills

• High school diploma or equivalent.

• Experience working with ERP systems in a business or accounting environment.

• 1-2 years of hands-on Microsoft Excel experience, including VLOOKUPs and pivot tables.

• Experience interfacing directly with customers via email and phone in a professional setting.

• Strong numerical aptitude with the ability to work comfortably with financial and transactional data.

• High level of attention to detail and accuracy in data entry, invoicing, and reporting.

• Ability to meet daily deadlines consistently while handling a high volume of work.

• Effective written and verbal communication skills for clear interaction with customers and internal teams.

• Ability to professionally interact with customers, management, and cross-functional colleagues.

• Demonstrated initiative, strong organization skills, and a sense of urgency in completing tasks.

• Customer service mindset with the ability to troubleshoot and resolve billing and reporting issues.

• Proficiency with Microsoft Excel and other standard office software tools.

• Comfort working in an office environment with extended periods of computer use.

Additional Skills & Qualifications

• Invoicing experience, including invoice processing, order entry, and billing support.

• Experience with NetSuite or other modern ERP platforms.

• Advanced Microsoft Excel skills beyond basic formulas, including complex VLOOKUPs and pivot tables.

• Experience with financial reporting and sales support reporting.

• College education in business, accounting, finance, or a related field.

• Accounting processes, pricing adjustments, and credit memo handling.

• Experience working with recurring reports and monthly invoicing cycles.

• Collaborative working style with a willingness to partner across teams and functions.

• Creative thinking and a continuous improvement mindset focused on refining processes and tools.

• Ambition to grow, learn, and take ownership of tasks and responsibilities.

Work Environment

This is a full-time, onsite role in a professional office environment, typically working Monday through Friday from 8:00 a.m. to 5:00 p.m., with some flexibility as needed. Over time, and based on performance and trust, there may be an opportunity to work from home one day per week. You will work as part of a team of approximately 13 people, including supervisors, process improvement staff, reporting specialists, and national account specialists, with exposure to both National Accounts and Technical Services operations. The position is primarily office-based and involves extended periods of sitting, computer use, and regular use of standard office equipment. The environment is generally quiet and focused, with an emphasis on accuracy, safety, and compliance. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. The organization offers competitive benefits, including health, dental, and vision insurance, a wellness program, flexible spending accounts, life insurance, long-term disability, an employee assistance program, and tuition reimbursement. The culture supports career growth, internal promotion, and cross-functional exposure, providing a stable yet growth-oriented setting where high performers can have a visible impact on the business and the customers it serves.

Job Type & Location

This is a Contract to Hire position based out of Hoffman Estates, IL.

Pay and Benefits

The pay range for this position is $23.00 - $26.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Hoffman Estates,IL.

Application Deadline

This position is anticipated to close on May 4, 2026.

About Aston Carter:

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [email protected] (%[email protected]) for other accommodation options.