Customer Service Representative
Job Description
Job Description
We are seeking a Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.
Responsibilities:- Handle customer inquiries and complaints
- Provide information about the products and services
- Troubleshoot and resolve product issues and concerns
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services
Qualifications:
- Previous experience in customer service, sales, or other related fields but will train the right person
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
- Personality is everything
Family Owned and Operated medical device manufacturer, located in Bolingbrook IL. Currently employing approx 70 employees, with 70% being Full-Time employees.
Company Description
Family Owned and Operated medical device manufacturer, located in Bolingbrook IL. Currently employing approx 70 employees, with 70% being Full-Time employees.
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