BILINGUAL CUSTOMER SERVICE REPRESENTATIVE
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One of Insight Global’s Motor Vehicle Manufacturing clients is seeking a Customer Service Representative to join their team in Chicago Heights, IL. This role involves assisting with general administrative duties while multi-tasking in hectic and stressful situations while providing exceptional customer service to internal and external customers. In addition, the CSR will be the face of the company through face to face and vocal interactions with all levels of customers which range from the general public to high level managers of organizations. This role is fully onsite, Monday-Friday.
Compensation: $18/hr- $20/hr
Day to day:
- Receive and process payments.
- Update lot (vehicle) notes in the system.
- Answer multi-line telephone in a professional manner.
- Face to face customer interaction.
- Use company resources to gather information and offer solutions to meet customer needs.
- Contact clients to obtain vehicle pick-up information.
- File documents according to criteria.
- Process mail incoming and outgoing per criteria.
- Read and interpret various reports and documents.
- Proper completion of sale documents.
Requirements:
- 1-2 years of office customer service experience
- Bilingual (Spanish & English)
- Exceptional customer service skills and attitude
- Excellent written and verbal skills
- Proficient with office equipment
- Attention to detail
- Problem-solving
- Computer proficiency - MS Suite
- Typing speed 45WPM
- Professional appearance
- Ability to multi-task in a fast-paced environment
Join us in delivering outstanding service to our clients while growing your career as a Customer Service Representative!
APPLY HERE:
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