OFFICE COORDINATOR - SPANISH SPEAKING

We continually strive for a workforce that reflects the growing diversity within the State of Illinois. A variety of employee backgrounds, perspectives, ideas and experiences are crucial to our ability to most effectively serve the public. Bilingual skills welcome

Reasonable Accommodation Statement

The State of Illinois is committed to working with and providing reasonable accommodations to people with disabilities. Further, federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job, interview for a job, or for any other activity related to the hiring process. Examples of reasonable accommodation include, but are not limited to, making a change to the application process (if possible), providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

To be provided a Reasonable Accommodation during the hiring process, you will need to provide a certification of disability from a physician, psychiatrist, school official or an Illinois Department of Human Services (DHS) Division of Rehabilitation Services (DRS) Vocational Rehabilitation (VR) Counselor. Supporting documentation should be uploaded under My Documents Additional Documents section for each application.

Any questions on Reasonable Accommodations can be directed to Central Management Services Disability Resource Center at [email protected] or call (217) 524-7514 for further information and to request or discuss an accommodation.

Sponsorship for Employment

The State of Illinois does not provide sponsorship for employment visa status (e.g. H-1B visa status), nor is the State able to provide extensions of optional practical training (OPT) under the STEM-designated degree program for F-1 students. To be considered for permanent employment with the State of Illinois, applicants must be currently authorized to work in the United States on a full-time basis.

Disclosure of Salary Information

In compliance with the Illinois Equal Pay Act, 820 ILCS 112/1 et seq., the State does not seek, request, or require a job applicant’s wage or salary history. Employment decisions are not made based on an applicant’s wage or salary history. To that end, please do not include wage or salary information in your resume or other profile or application materials .

Job Requisition ID: 52951

Division/Section/Unit: Professional Regulation / Licensing & Testing / Maintenance

HR Tracking #: 37327

Position Title: Office Coordinator, Opt. 2 – Spanish Speaking

Closing Date: 03/23/2026

Agency: Department of Financial and Professional Regulation

Class Title: OFFICE COORDINATOR - 30025

Skill Option: Keyboarding

Bilingual Option: Spanish

Salary: Anticipated starting salary $4,128 per month. Full salary range $4,128 - $5,450 per month.

Job Type: Salaried

Category: Full Time

County: Sangamon

Number of Vacancies: 1

Bargaining Unit Code: RC014 Clerical Employees, AFSCME

Merit Comp Code:

This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.

All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.

Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.

Why Work for Illinois?

Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home.

No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

Position Overview

Under direction, performs technical office support functions processing deficient or specialized license applications for all professions assigned to program; assists supervisor in the identification, preparation and filing of documents for the record retention program. Determines and follows up on deficient applications to be corrected. Approves applications once they are completed properly, with required supporting documentation, according to the licensing provisions of each Act administered by the program. Determines application deficiencies and writes correspondence to entities concerning such deficiencies. Responds to inquiries regarding status of applications, examination dates and other related information. Updates files.

State of Illinois Benefits

Health, Life, vision, and dental insurance
12 weeks paid maternity/paternity leave
Pension Plan – Vesting at 10 years for Tier II
Full 20-year retirement awards free health insurance during retirement
Deferred compensation and other pre-tax benefits programs
Paid state holidays, 12-14 days annually
3 paid Personal Business Days annually
12 Paid Sick Days annually (Sick days carry over year to year)
10-25 Days of Paid Vacation time annually (10 days in year one of employment)
Personal, sick, and vacation rates modified for 12 hour work schedules (as applicable)
Employee Assistance Program and/or mental health resources
For more information about our benefits please follow this link:

Essential Functions

• Under direction, receives and evaluates complex licensee applications, supporting documents and/or correspondence for including but not necessarily limited to licensure renewal, licensure reinstatement, duplicate license, corrected license, inactive status, restore to active status, data changes, restoration of licensure and continuing education for all professions.
• Utilizes a personal computer to research and analyze computerized licensure applicant data to obtain and/or verify receipt of application, licensure methods and deficiencies for each of the professions regulated to ensure compliance with the various licensure statutes, Rules and Regulations, policies and procedures.
• Applies extensive knowledge of the Department’s data base system and coding specifications by inputting data to identify the licensee and to verify compliance with licensure statutes, administrative rules, policies and procedures.
• Applies general knowledge of licensure acts, agency operations, and administrative rules by explaining or clarifying licensure requirements, administrative rules, processes, procedures and available services to applicants, licensees, associations, hospitals, state licensing boards and the public.
• Independently researches and analyzes records, computer data, microfilm data, microfiche, micro image terminal, and hard copy of application to respond to requests for certification/verification for all professions.
• Receives, reviews, and evaluates continuing education credits for those professions requiring continuing education as a renewal/reinstatement requirement.
• Receives, reviews, evaluates computer generated maintenance runs for all licensure professions.
• Provides back-up for superior, including composing and typing routine correspondence, organizing and maintaining filing systems, greeting visitors, opening and sorting mail, answering the phones, and responding to inquiries.
• Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

Minimum Qualifications

• Requires knowledge, skill and mental development equivalent to two years of secretarial/business college, or completion of high school and two years of related office experience, or two years of independent business experience.
• Requires the ability to keyboard accurately at a rate of 30 WPM.
• Requires the ability to speak and write Spanish fluently at a colloquial skill level.

Preferred Qualifications

• Prefers at least four years of experience working in a professional office environment.
• Prefers at least two years of experience reviewing documentation and determining eligibility based on predetermined criteria/rules.
• Prefers at least two years of experience conducting customer service via phone, email, or in person.

Conditions of Employment

• Requires completion of a background check and self-disclosure of criminal history.
• Requires ability to utilize the English language in the performance of all duties.
• Revolving Door: Certain provisions of the revolving door restrictions contained in 5 ILCS 430/5-45 apply to this position. As a result, the employee should be aware that if offered non-State employment during state employment or within one year immediately after ending State employment, the employee shall, prior to accepting any such non-State employment offer, notify the Office of the Executive Inspector General for the Agencies of the Illinois Governor (OEIG) or may be subject to a fine.
• Statement of Economic Interest: This position has been found to meet the requirements in section 4A-101 of the Illinois Governmental Ethics Act requiring the occupant/employee to file a Statement of Economic Interest. The Illinois Governmental Ethics Act (5 ILCS 420/4A et seq.) requires certain state officials and employees to file annual Statements of Economic Interest with the Office of the Secretary of State that will be made available for examination and copying by the public. All employees required to file a Statement of Economic Interest are also required to file the Supplemental Statement of Economic Interest with the Executive Ethics Commission. (See Executive Order 15-09) Fines and penalties apply to untimely filings.

The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description.

Agency Statement

IDFPR is a regulatory licensing and enforcement agency that protects the residents of Illinois, ensures the safety and soundness of financial institutions, ensures that competent professionals are licensed to provide services to the public, and enhances commerce in the state for the benefit of all its residents.

Work Hours: Monday-Friday 8:30am-5:00pm

Headquarter Location: 320 W Washington St, Springfield, Illinois, 62767

Work County: Sangamon

Agency Contact: [email protected]

Posting Group: Office & Administrative Support

This position DOES NOT contain “Specialized Skills” (as that term is used in CBAs).

Revolving Door Statement:

Certain provisions of the revolving door restrictions contained in 5 ILCS 430/5-45 apply to this position. As a result, the employee should be aware that if offered non-State employment during state employment or within one year immediately after ending State employment, the employee shall, prior to accepting any such non-State employment offer, notify the Office of the Executive Inspector General for the Agencies of the Illinois Governor (OEIG) or may be subject to a fine.

Statement of Economic Interest:

This position has been found to meet the requirements in section 4A-101 of the Illinois Governmental Ethics Act requiring the occupant/employee to file a Statement of Economic Interest. The Illinois Governmental Ethics Act (5 ILCS 420/4A et seq.) requires certain state officials and employees to file annual Statements of Economic Interest with the Office of the Secretary of State that will be made available for examination and copying by the public. All employees required to file a Statement of Economic Interest are also required to file the Supplemental Statement of Economic Interest with the Executive Ethics Commission. (See Executive Order 15-09) Fines and penalties apply to untimely filings.

APPLICATION INSTRUCTIONS

If you are not already signed in, you will be prompted to do so.

State employees should sign in to the career portal for State of Illinois employees – a link is available at the top left of the Illinois.jobs2web.com homepage in the blue ribbon.

Non-State employees should log in on the using the “View Profile” link in the top right of the Illinois.jobs2web.com homepage in the blue ribbon. If you have never before signed in, you will be prompted to create an account.

If you have questions about how to apply, please see the following resources:

State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid

Non-State employees: on Illinois.jobs2web.com – click “Application Procedures” in the footer of every page of the website.

The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:

• [email protected]
• [email protected]

Nearest Major Market: Springfield