Laptop Imaging Technician

Client Name: PeopleCaddie
End Client Name: Grant Thornton
Job Title: Laptop Imaging Technician
Location: Downers Grove, IL (Local needed only-NEARBY)
Work Type: Onsite (No exceptions)
Job Type: Contract (6+ Months)
Rate: $35/hour C2C LinkedIn needed Notes:

• Start Date: ASAP (ideally by October 5th)
• USC or GC only
• Submission must include:
  Date of Birth
  First letters of candidate's mother's maiden name

Overview

We are seeking a detail-oriented and hard-working Laptop Imaging Technician to join our Laptop Depot team in a fast-paced, high-volume environment. The selected candidate will focus on imaging, preparing, and shipping laptops to support end-user technology needs. This role is critical in ensuring devices are properly configured, meet company standards, and are deployment-ready.

Key Responsibilities

• Image and configure Windows laptops in bulk using SCCM task sequences (initiation only).
• Perform first-time setup steps for new laptops, including software installation and configuration.
• Support laptop refresh projects, including device replacement and data migration.
• Conduct quality control checks and assurance on all imaged laptops.
• Troubleshoot imaging issues (e.g., PXE boot), document findings, and escalate when needed.
• Update tickets and asset management systems accurately.
• Wipe retired assets and coordinate returns to leasing companies.
• Move and organize laptops on large imaging benches (up to 60 devices at a time).
• Schedule repairs with hardware vendors and process asset return packages.
• Collaborate within a 5-person team, reporting to the Laptop Depot Team Lead.
• Maintain high-volume output while ensuring quality and attention to detail.
• Perform additional related duties as assigned.

Qualifications & Requirements

• Hands-on experience with Windows laptop imaging (SCCM task sequence experience preferred).
• Strong troubleshooting and problem-solving skills.
• Ability to lift at least 50 pounds and move quickly between workstations.
• Excellent teamwork and communication skills.
• High attention to detail and ability to follow detailed instructions.
• Fast typing or touch typing skills preferred.
• Relevant IT certifications highly desirable, including but not limited to:
  • CompTIA A+
  • Microsoft Certified: Modern Desktop Administrator Associate
  • Microsoft Certified: Windows Client
• Previous experience in IT support, desktop deployment, or similar technical roles is ideal.
• Must be able to work 100% onsite in Downers Grove, IL .
• Business casual dress required.