Complex Director

Western Illinois University
Macomb, IL

Complex Director

Category: Administrative, Professional & Staff Positions
Department: UHDS RESIDENCE LIFE
Locations: Macomb, IL

The Complex Director is an integral part of University Housing and Dining Services at Western Illinois University. Complex Directors oversee functions of residential complex including supervision, community development, administrative, and crisis response. The Complex Director collaborates closely with other members of the University Housing and Dining Service team, numerous Student Services departments, and faculty and staff throughout Western Illinois University.

RESPONSIBILITIES:
  • Direct supervision of 2-3 graduate assistants
  • Indirect supervision of 20-30 undergraduate staff members and full-time Residence Hall Clerk
  • Recruit, hire, train, and evaluate graduate and undergraduate staff members.
  • Provide leadership in promoting an atmosphere of inclusion for diverse student body and staff within the complex that supports academic achievement and fosters responsible decision-making.
  • Coordinate community and student development through service learning initiatives, social and educational programming, human issues education, faculty involvement programming, and the development of living learning communities.
  • Provide advice and counsel for individual students, student leaders, and student groups.
  • Educate residents through conduct conferences on the Student Conduct Code and Housing Policies.
  • Coordinate the administrative functions of a residence hall complex, which include: facility management, maintenance, information desk operations, student employment, and payroll budget.
  • Provide crisis intervention and emergency response by participating in an on-call duty rotation for complex.
  • Ensure effective follow-up and referrals when necessary.
SALARY: Annual salary of $43,000 - $45,000. Negotiable, commensurate with experience.

Western Illinois University employees may be eligible for a variety of State of Illinois benefits. These benefits are administered through the Illinois Department of Central Management Services (CMS). These benefits include: Health Insurance plans, (HMO's, OAP's, QCHP, and CDHP), Dental Insurance, Vision Plan, Life Insurance, Accidental Death & Dismemberment (AD&D), Supplemental Long-Term Disability (LTD), Flex Spending Accounts (HAS, MCAP, and DCAP), 403(b) Supplemental Retirement Plans and 457(b) Deferred Compensation Plans.

Eligible employees are required to participate in the State Universities Retirement System (SURS). SURS is the retirement administrator for employees in public higher education in the State of Illinois.

Other benefits available to eligible employees include: paid time-off, Employee Assistance Program, Tuition Waiver programs, and discounts to the local YMCA.

For a full list of benefits as a WIU employee, please visit our Benefits Homepage: .

For questions on benefits, or eligibility, contact our benefits team at [email protected] or by calling 309-298-1971.

Job Requirements:
REQUIRED QUALIFICATIONS:
  • Master's Degree in College Student Personnel/Higher Education or related field plus previous Residence Life experience; or Master's degree in any field and significant Residence Life experience by the start of appointment. (Master's degree must be received by start date of employment.). This is a 12 month live-in position.
PREFERRED QUALIFICATIONS:
  • Demonstrated experience in supervision of staff.
  • Successful administrative experience.
  • Demonstrated commitment to community and student development.
  • Experience in on-call crisis response management.
For a degree to be considered, it must be conferred from a regionally accredited degree-granting institution of higher education (or equivalent from an international accrediting body). Unless otherwise stated, the degree must be conferred at the time of appointment.

Additional Information:
THE DEPARTMENT:

University Housing and Dining Services is a nationally recognized housing department with strong commitment to student leadership, student interactions and student learning. See for more info.

THE UNIVERSITY:

About WIU

Since 1899, Western Illinois University has provided outstanding educational opportunities to individuals in west central Illinois and well beyond our region and state. WIU's traditional residential campus in Macomb, Illinois, is the educational, cultural and athletic center of the region, while the WIU-Quad Cities non-residential branch campus in Moline, Illinois, is the only public university in the immediate Quad Cities region.

WIU-Macomb, IL: Western's traditional, residential main campus offers a comprehensive slate of undergraduate and graduate programs, including a doctorate in education, and post-baccalaureate certificates. A diverse community in west central Illinois, Macomb features a unique blend of agriculture, industry, service, retail, education, and culture. Macomb serves as the county seat, with connections across the state with Amtrak providing twice-daily service from Macomb to Chicago (and point in between). Macomb is located approximately 75 miles from the Quad Cities International Airport (Moline, IL) and 70 miles from the Greater Peoria Regional Airport (Peoria, IL).

WIU-Quad Cities: Located on the banks of the Mississippi River in Moline, Illinois, the WIU-Quad Cities campus is the only public four-year regional university that serves the Quad Cities region. Designed as a metropolitan commuter campus, WIU-Quad Cities offers select undergraduate, graduate, and doctoral programs. Moline is located just 80 miles north of the Macomb campus and is centered within a diverse, bi-state community of 383,000 that offers a broad range of cultural, social, and entertainment amenities and experiences, as well as varied businesses and industries.

Academics

More than 61 undergraduate degree programs, 41 graduate programs, two doctoral programs and 16 post-baccaulaureate certificate programs prepare students for a successful career after graduation.

Student Resources

More than 200 student organizations at Western provide social, academic, recreation, athletics, service, academic, and many other opportunities for students to grow and learn, develop leadership skills, and much more.

Numerous concerts, lectures, films, dance performances, cultural events and more are presented and performed each year, along with numerous major theatrical and dance productions and studio shows, and a variety of service-oriented projects and activities.

WIU Intercollegiate Athletics

The University's athletics program, based on the Macomb campus, sponsors 17 NCAA Division I intercollegiate men's and women's varsity sports. All varsity sports compete at the Division I level through The Ohio Valley Conference.

To apply, visit

jeid-a3bdb7371ffd3e4d8609d466f17921f4
Posted 2026-03-21

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