Coordinator - Pharmacy Systems/Electronic Prescribing

Job Summary:

Responsible for coordinating and supporting the development and of Pharmacy and Retail Operations programs in support of business objectives. Develops and prepares reports, performs initial analysis of activity based data, and supports the enterprise wide rollout of new products, programs, services into Walgreens stores.

Job Responsibilities:

• Supports the effort to ensure consistency in the development, implementation, and management of new products, programs, and services in Walgreens stores.
• Provides prompt and professional communications via email, mail and phone in response to program questions from the stores, leadership and internal departments.
• Gathers and interprets data to support project decision making. Measures and reports on the success of products, programs and services.
• Coordinates project meetings and prepares content for presentation to key stakeholders.
• Responsible for identifying ways to improve the development, implementation, and operation of new products, programs and services based on market feedback and trends.
• Works closely and collaboratively with Project Leads within the division as well as external stakeholders to meet project goals and to ensure consistency and best practice sharing.

About Walgreens
Founded in 1901, Walgreens ( has a storied heritage of caring for communities for generations and proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico, and leading omni channel platforms. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for retail pharmacy and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities.

Basic Qualifications

• Bachelor’s degree OR a high school diploma/GED and at least 1 year of experience in the Retail and/or Healthcare industry.
• Experience analyzing and reporting data in order to identify issues, trends, or exceptions to drive improvement of results and find solutions.
• Experience using time management skills such as prioritizing/organizing and tracking details and meeting deadlines of multiple projects with varying completion dates.
• Experience providing customer service to internal and external customers, including meeting quality standards for services, and evaluation of customer satisfaction.
• Intermediate level skill in Microsoft Excel (for example: using SUM function, setting borders, setting column width, inserting charts, using text wrap, sorting, setting headers and footers and/or print scaling).
• Intermediate level skill in Microsoft PowerPoint (for example: applying a theme, formatting character spacing, inserting a picture, changing slide layout and theme colors, adding transitions, customizing slide numbers, changing chart style and/or formatting font).
• Intermediate level skill in Microsoft Word (for example: inserting headers, page breaks, page numbers and tables and/or adjusting table columns).
• Willing to travel up to 10% of the time for business purposes (within state and out of state).

Preferred Qualifications

• Experience in retail/pharmacy operations and workflow
• Experience with pharmacy fulfillment systems, store processes, and prescription lifecycles (e.g., intake, fulfillment, refills, transfers).
• Strong written communication skills to clearly communicate with stores, vendors, and internal partners
• Proficient in Microsoft Office tools (Outlook, Excel, Teams) and willing to learn new systems

We will consider employment of qualified applicants with arrest and conviction records.

Salary Range: $22.71 - $33.32 / Hourly