Salesforce System Administrator
- Own all user support via ServiceNow, including troubleshooting, user management, and technical issue resolution
- Deliver virtual training and documentation to build Salesforce skills across the organization
- Analyze business and technical processes, recommending and implementing efficiency improvements
- Collaborate with internal/external stakeholders on configurations, integrations, reporting, and project status
- Maintain Salesforce architecture and data integrity (roles, profiles, security, flows, validation rules, imports/exports)
- Partner with the Salesforce Application Delivery Manager on continuous improvement roadmaps and enhancement backlogs
- Support third-party integrations and stay current on Salesforce features to drive ongoing optimization
- 3–5+ years as a Salesforce Administrator with strong knowledge of core platform functionality, security, best practices, and data modeling
- Hands-on experience building Flows, advanced formulas, and managing data with tools like DemandTools
- Solid understanding of data structures and relationships
- Excellent communication, facilitation, and presentation skills with the ability to translate technical concepts for business users
- Strong collaboration, leadership, and stakeholder management skills in team-oriented environments
- Proven analytical, problem-solving, and strategic thinking abilities; self-starter who can drive initiatives end-to-end
- A role that offers direct user involvement and the chance to make an impact every day
- Opportunity to collaborate with your colleagues, onsite 5 days per week
- An excellent salary, benefit offering and development opportunities
- A thorough and effective training experience during onboarding and beyond
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