Scheduling Coordinator (31146)

ExamWorks
Rockford, IL
ExamWorks is looking for a detail oriented Scheduling Coordinator to join our team!

The Scheduling Coordinator is responsible to schedule and coordinate appointments with clients, physicians and examinees. This position ensures that client specific requirements for provider specialty and location are met, and that all ancillary services are arranged.

The schedule is Monday to Friday 8:30am-5:00pm CT.

This is a hybrid role where you will be required to be on site two weeks at a time, about every 2-3 months. This is to ensure all outgoing mail is being handled .

Essential Job Functions

  • Schedule examinations through the system database.
  • Schedule and confirm appointment dates and times with physicians’ offices.
  • Communicate with clients regarding appointment scheduling, physician CV’s, appointment changes, no shows, cancellations, and receipt of medical records and/or images.
  • Confirm receipt of records for record review referrals.
  • Prepare and send exam notification letters daily.
  • Communicate with physicians, clients and or examinees.
  • Submit client invoice and/or issues to accounting if charges are incurred.
  • Ensure prompt pre-payment for services issued when required.
  • Coordinate ancillary services such as interpretation, chaperones, transportation, and or exam site rentals when needed.
  • Respond to requests for report status and/or information.
  • Provide support to other offices as needed.
  • Arrange lodging and or transportation for out-of-town examinees.
  • Process mail, deliveries and shipments as needed.
  • Participate in various educational and or training activities as required.
  • Perform other duties as assigned.

Qualifications

Education and/or Experience

  • High school diploma or equivalent required.
  • A minimum of one year related experience; or equivalent combination of training and experience.
  • Experience in a medical office preferred.

Qualifications

  • Ability to consistently handle multiple phone lines with heavy call volume.
  • Ability to operate computer, fax, copier, scanner, and telephone.
  • Must be able to type a minimum of 35 W.P.M.
  • Ability to follow instructions and respond to upper managements’ directions accurately.
  • Demonstrates accuracy and thoroughness. Looks for ways to improve and promote quality and monitors own work to ensure quality is met.
  • Must demonstrate exceptional communication skills.
  • Must be able to work independently, prioritize work activities and use time efficiently.
  • Must be able to maintain confidentiality.
  • Must be able to demonstrate and promote a positive team -oriented environment.
  • Must be able to stay focused and concentrate under normal or heavy distractions.
  • Must be able to work well under pressure and or stressful conditions.
  • Must possess the ability to manage change, delays, or unexpected events appropriately.
  • Ability to follow all company policies and procedures in effect at time of hire and as they may change or be added from time to time.

About Us

ExamWorks is a leading provider of innovative healthcare services including independent medical examinations, peer reviews, bill reviews, Medicare compliance, case management, record retrieval, document management and related services. Our clients include property and casualty insurance carriers, law firms, third-party claim administrators and government agencies that use independent services to confirm the veracity of claims by sick or injured individuals under automotive, disability, liability and workers' compensation insurance coverages.

ExamWorks offers a fast-paced team atmosphere with competitive benefits (medical, vision, dental), paid time off, and 401k.

Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.
Posted 2025-12-24

Recommended Jobs

Bookkeeper

Brandsource
Springfield, IL

Benefits: ~401(k) ~ Competitive salary ~ Dental insurance ~ Employee discounts ~ Free uniforms ~ Health insurance ~ Opportunity for advancement ~ Paid time off ~ Profit sharing…

View Details
Posted 2025-11-19

CNA Certified Nursing Assistant

Chicago Ridge SNF
Joliet, IL

Benefits include: Competitive wages, flexible shifts, 401k, advancement opportunities, and a positive work environment. Also available: health, vision, dental, and life insurance. And..... the ABS…

View Details
Posted 2025-12-20

Massage Therapist

East Bank Club
Chicago, IL

Do you have a passion for health and wellness? Love providing outstanding customer service? If so, we have an opportunity for you! The Massage Therapist is responsible to ensure our members and gue…

View Details
Posted 2025-11-12

Hospitality Worker

PeopleReady
Chicago, IL

Hospitality Worker PeopleReady is looking for Hospitality Workers to join our dynamic team in the hospitality industry. Available jobs can include Dishwashers, Servers, Cooks, Housekeepers, Eve…

View Details
Posted 2025-12-18

Oracle Principal Architect - RAC, OCI, OIC, EBS

Addison Group
Mattoon, IL

Title: Oracle Principal Architect – RAC, OCI, OIC, EBS Location : Remote Locations: NC, GA, KY, PA, OH, SC, VA, TN, MS, MD, IL, IN, AL, WV, FL, IN, MO, MI. Salary: $150000 - $170000 / Year …

View Details
Posted 2025-11-14

Protestant Chaplain | Senior Living

Lutheran Life Communities
Ottawa, IL

Start a meaningful career as a Chaplain at Pleasant View! At Lutheran Life Communities, our mission is to empower vibrant, grace-filled living across all generations. As a Chaplain, you’ll play a v…

View Details
Posted 2025-12-20

Senior Consultant, Payment Intelligence

AArete
Chicago, IL

Description   Senior Consultant, Payment Intelligence   AArete is one-of-a-kind when it comes to consulting firm culture. We’re a global, innovative management and technology consulting firm,…

View Details
Posted 2025-11-27

Generative AI Tuning Specialist

accentedge, LLC
Chicago, IL

About accentedge At accentedge, we are dedicated to developing AI-driven solutions that revolutionize industries and help organizations unlock the potential of emerging technologies. As part of ou…

View Details
Posted 2025-12-18

Manager, Regional Marketing & Communications (Midwest)

Lensa
Chicago, IL

Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of …

View Details
Posted 2025-12-24

Male Caregiver

Senior Helpers - Northside Chicago
Chicago, IL

Looking for male caregivers Must have: Caregiving experience (or related field) Duties: Personal care Companionship Light housekeeping Senior Helpers is proud to be the first and …

View Details
Posted 2025-08-28