Market Research Manager

Are you a data-savvy strategist with a knack for turning complex numbers into compelling stories? We are seeking a Market Research Manager to lead the end-to-end research lifecycle for our client, an independent market research and public opinion consulting firm. In this role, you won’t just be managing data; you’ll be the bridge between raw insights and client success.

From designing sophisticated questionnaires to managing project budgets and nurturing client relationships, you will ensure that every insight we deliver is accurate, timely, and impactful. This Might Be the Job for You If You Have:

• Bachelor’s Degree in a related field (Master’s degree is a definite asset).
• 2–3 years of hands-on market research experience; specific experience in Customer Experience (CX) research is a plus.
• MS Office Mastery: Advanced proficiency in Excel and PowerPoint is required.
• Data Tools: Basic knowledge of SPSS or other quantitative reporting tools.
• CXM Platforms: Prior experience with platforms like Qualtrics, Medallia, or InMoment is highly desirable.

Core Competencies

• Organization: Superior attention to detail and a commitment to the absolute accuracy of information.
• Multitasking: The ability to manage multiple projects and complex budgets simultaneously without sacrificing client service.
• Communication: Excellent written and verbal skills, with the ability to present findings confidently to stakeholders.
• Drive: A self-directed, highly motivated personality that thrives in a collaborative team environment and meets tight deadlines with ease.

The company is offering a fully remote work environment that values autonomy and professional growth. If you are a "data person" who also loves people, we want to hear from you.

salary: $38 - $48 per hour
shift: First
work hours: 8 AM - 5 PM
education: Bachelors

Responsibilities

• Research Execution : Own the full process, including research design, questionnaire writing, field management, and the interpretation of results into final reports.
• Cross-Functional Liaison : Work closely with internal operations (data collection, processing, and reporting) to ensure seamless and cost-efficient delivery.
• Client Relationship Management : Serve as a primary point of contact, responding to queries and providing strategic updates to key clients.
• Project & Quality Oversight : Maintain project budgets and oversee quality assurance throughout the study lifecycle to ensure nothing falls through the cracks.
  
  

SkillsQualtricsMedalliaInMomentMS OfficeMarket Research
QualificationsYears of experience: 2 yearsExperience level: Experienced
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact [email protected].

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.