Customer Tech - Salesforce Solution Architect - Senior - Tech Consulting -Open Location

Customer Tech - Salesforce Solution Architect - Senior - Tech Consulting -Open Location

Location: Chicago

Other locations: Anywhere in Country

At EY, we’re all in to shape your future with confidence.

We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.

The opportunity

This is a rapidly growing area, so you will have plenty of opportunity to spread your wings and develop your skillset to keep up with the ever‑growing demands of the digital landscape. Our Salesforce practice drives enterprise Salesforce.com implementations, including all project phases such as discovery, definition, build, test and deploy. After our sales team wins a project, you'll become the main contact person for the client to manage their project to make sure it’s delivered on‑time and on‑budget.

As a Senior Application Systems Engineer, you will be at the forefront of developing and integrating user interfaces across diverse platforms such as mobile, web, and tablet. Utilizing standard tools and agile methodologies, your contributions will be crucial in delivering technological solutions that drive our organization's revenue generation.

Your key responsibilities

In this role, you will identify customer requirements and develop front‑end components and services that are integral to our software architecture. You will be expected to actively contribute to business processes or solutions, selecting methodologies judiciously to meet client service metrics, quality, risk management, business growth, and teaming objectives.

• Define and execute deliverables with efficiency
• Manage completion of deliverables and maintain engagement economics reports
• Track resource plans and budgets, and handle project statuses
• Participate in client sessions as a workstream member or team lead
• Travel is required based on client needs, and you will be expected to maintain a chargeability level with billable hours to external clients.

Skills and attributes for success

To thrive in this role, you will need a blend of technical and interpersonal skills that will make a significant impact on our projects.

• Excellent oral and written communication skills, comfort leading conversations with audiences of all levels
• Ability to lead discovery meetings to identify system requirements and establish an understanding of business processes with the client
• Experience in Salesforce (SFDC) CRM and multiple end‑to‑end implementations
• Salesforce integration experience, and experience with a variety of middleware tools
• Deep experience with Salesforce, APEX APIs, APEX Triggers, VisualForce, Apex Classes, Apex Web Services, APIs, AppExchange, and Salesforce.com s‑controls
• Hands on experience configuring Salesforce.com, Workflow Alerts and Actions, and Approval Workflows
• Ability to lead the solutioning and design of the Salesforce platform, and identify gaps between current and future state
• Knowledge of Salesforce configuration and platform capabilities
• Work with developers to define and create specifications for any custom code or data migration requirements
• Ability to create and manage project timelines and project economics to ensure on‑time and on‑budget delivery
• Ability to identify potential risks (people and technology), develop plans for mitigation, and support the change management efforts
• Proficiency in application development tools
• Quality assurance and software development expertise
• Systems integration skills
• Building relationships, client trust, and emotional agility
• Complex problem‑solving abilities

To qualify for the role, you must have

• A four‑year Bachelor's degree is required in Business Systems or related field
• Experience typically preferred is 2‑4 years in a relevant field, implementing Salesforce.com with teams of 5 or more people, and have hands‑on experience with configuration and customisations
• Familiar with relational database concepts
• Self‑starter and able to handle multiple tasks and priorities
• Excellent communication, leadership and client development skills
• Strong oral and written communication skills, comfort leading conversations with audiences of all levels
• Able to travel to meet client demand as needed

Ideally, you’ll also have

• Degree emphasis in Computer Science, IT, Computer Engineering, MIS, Mathematics desired; Master's degree in one of these areas preferred
• Certifications and prior consulting experience highly preferred

What we look for

We seek top performers with a keen interest in technology and a passion for delivering high‑quality solutions. The ideal candidate will have a proactive mindset, excellent communication skills, and the ability to mentor and guide less experienced team members. We value individuals who are adaptable, digitally fluent, and driven to achieve results.

What we offer you
At EY, we’ll develop you with future‑focused skills and equip you with world‑class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learnmore .

• We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognised for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $102,500 to $187,900. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $122,900 to $213,400. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
• Join us in our team‑led and leader‑enabled hybrid model. Our expectation is for most people in external, client‑serving roles to work together in person 40‑60% of the time over the course of an engagement, project or year.
• Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well‑being.

Are you ready to shape your future with confidence? Apply today.
EY accepts applications for this position on an ongoing basis.

For those living in California, please click here for additional information.

EY focuses on high‑ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.

EY | Building a better working world

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EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY’s Talent Shared Services Team (TSS) or email the TSS at [email protected] .