Implementation Lead - Wealth Management

About Northern Trust:

Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.

Northern Trust is proud to provide innovative financial services and guidance to the world’s most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.

The Implementation Lead will work on large scale, enterprise-wide digital initiatives with a high degree of complexity, impacting multiple practices of our Wealth Management business. On the Change Enablement and Execution team, within Business Enablement, this role will structure and execute pilots to validate the capability is ready for implementation, serve as SME to end users and other stakeholders, as well as curate customized adoption strategies.

WHAT YOU WILL DO:

• Obtain in-depth knowledge of the digital capability and business units impacted to construct pilot frameworks, adoption strategies, and conduct stakeholder outreach.

• Develop detailed pilot frameworks using data to inform decisions around pilot partner/team selection, testing validation items, support model structure, feedback capture mechanism, and definition for success to move forward to the next stage, full roll-out.

• Synthesize feedback collected, categorize, and offer guidance on the criticality of enhancement requests received to inform a recommendation on launching with or without certain features; including any adjustments to change assets.

• Present final recommendations on full launch to applicable stakeholders with supporting evidence from feedback during pilot, creating visuals to supplement key findings.

• Create and execute adoption strategies, to encourage new behaviors, reward early adopters, and pinpoint areas of opportunity to foster further acceptance of a digital capability.

• Monitor partner engagement and productivity as partners adapt to new methods, systems, and workflows. Regularly report progress, roadblocks, and key decision points.

SKILLS YOU POSSESS:

• Proven ability to synthesize and interpret data and in a concise way to inform future strategy; excel skills expected.

• Excellent analytical, problem solving and organizational skills, with strong business intuition to solve complex problems and identify innovative solutions.

• True collaborator with strong interpersonal, influencing abilities, capable of managing more than one stakeholder. Ability to work independently, with strong project governance skills enabling self-defining milestones to ensure progress is met with specified timelines.

• Energetic self-starter who enjoys a fast-paced environment and responds to changes with flexibility. Exert a high degree of initiative and follow-through in an environment with high ambiguity.

• Bachelor's degree and 4+ years professional experience in, preferably Wealth Management, either a client facing role, project or change management.

Working Model: Hybrid

We have a balanced hybrid working model to ensure you get the flexibility you need, and the successful candidate will spend their time between working in the office 3 days per week and working from home 2 days per week. We are open to location for this position, if there is a Northern Trust office within a reasonable commute to satisfy our in-office requirement.

Salary Range:

Salary range is a good faith estimate of base pay. Northern Trust provides a comprehensive benefits package including retirement benefits (401k and pension), health and welfare benefits (medical, dental, vision, spending accounts and disability), paid time off, parental and caregiver leave, life & accident insurance, and other voluntary and well-being benefits. Northern Trust also provides a discretionary bonus program that may include an equity component.

Working with Us:

As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas.

Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose.

We’d love to learn more about how your interests and experience could be a fit with one of the world’s most admired and sustainable companies! Build your career with us and apply today. #MadeForGreater

Reasonable accommodation

Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at

[email protected]

We hope you’re excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people.

Apply today and talk to us about your flexible working requirements and together we can achieve greater.