Senior Case Manager

Job Description

Job Description

ESSENTIAL FUNCTION/DUTY:

Description of Duties:

The Senior Case Manager works with a caseload of participants to assist them in their journey towards becoming a productive, active member of the community. This is a grant funded position, and this position is contingent on renewal of grant funds.

The Senior Case Manager will:

· Work with individuals who are active in the streets as identified by the outreach workers.

· Participate actively with Outreach team and have a demonstrated interest in taking action for change.

· Perform case management functions including but is not limited to: support related to employment and education, life skills training, crisis intervention, relationship training, advocacy and support with involvement with justice system, and assessment and referrals to needed resources.

This is a grant funded position and this position is contingent on renewal of grant funds.

RESPONSIBILITIES/ACTIVITIES:

• Understand the essence of Roseland Ceasefire case management services and its relation to the Roseland Ceasefire mission statement
• Develop (and maintain) programming, end-to-end processes and procedures for the case managers.

· Identifies and develops relationships with high-risk individuals within target community.

· Oversight and reporting of monthly and quarterly reports

• Interview case management candidates and provide recommendation
• Vet case manager programming, process and procedures with the ELT
• Oversee compliance of the programming, processes and procedures; recommend changes
• Develop performance expectations template(s) for case managers

· Engages participants in interviews to assess needs and determine need for additional services and referrals

· Coordinates internal and external services being provided to participant; identifies and arranges resources

· Monitors cases by verifying participants' attendance; observing and evaluating activities and responses; advocating for needed services; identifying and connecting to additional resources; intervening in crises; and providing personal support

· Supports and teaches as necessary various job readiness workshops to individuals and groups, including computer skills, communication, critical thinking, self-awareness, conflict mediation, financial literacy, job search and application techniques, resume and cover letter development, interview skills, etc.

· Maintains participants' records by inputting case notes, assessments, and events daily in online data system

· Communicates participants' progress by engaging in weekly interdisciplinary meetings and evaluations, disseminating results and obstacles to team and family, and identifying program influences. Prepares participants' exit strategy by reviewing goals and individualized plans, coordinating discharge and post-discharge requirements, orienting and training family members, and providing resources.

· Develops partnerships with resources that will strengthen supports for participants and holds partners accountable as needed

· Case Managers are mandated reporters and are expected to work at a high level of team engagement

· This position is subject to additional responsibilities and program engagement activities as need to meet the program needs.

EDUCATION AND/OR EXPERIENCE:

· At least 5 years’ experience supporting and working with at-risk and street involved individuals and developing individualized plans for in-risk population; awareness of trauma reactions

· At least 5 years’ experience working with people from various ethnic, economic, and educational backgrounds both as colleagues and as clientele

· Experience developing and retaining relationships with other service provider

· No pending criminal cases.

· Candidate must have their own vehicle, valid driver’s license, vehicle insurance and good driving record; and feel comfortable engaging in community-based services

· Completing a drug screening and background check is required prior to being hired

· Requires mobility to work with a community-based caseload.

· Ability to maintain assigned community and home-based services.

· Ability to work effectively with diverse individuals and groups

Qualification Requirements:

· Flexible schedule - This position is full-time and requires night and weekend hours

· High level of interpersonal skills and conflict resolution skills and ability to communicate effectively both verbally and in written form

· Crisis intervention training or knowledge

· Knowledge of Chicago and communities with histories of violence

· Proficient in Microsoft Office Suite and comfortable using computer programs to track participant engagement.

· Ability and commitment to maintain high level of confidentiality

· Ability to understand and follow safety/security practices and work in high pressure situations

PHYSICAL DEMANDS:

· While performing the essential duties of this job, the employee is required to sit and stand for sustained periods of time, frequently talk, hear, use hands and fingers to feel, handle and operate objects or controls, and occasionally stand, bend, stretch, stoop, kneel and crouch.

· The employee is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures, transcribing and viewing a computer terminal.

· The employee may occasionally lift and/or move up to 50 pounds.

COMPENSATION:

Salary - To Be Discussed

TO APPLY:

· Submit cover letter, resume, 3 references and salary requirement to: [email protected]

Roseland Ceasefire has over 13 years of experience in delivering services to the far south Chicago and South Suburban Cook County in Cook County. RCF has been instrumental in developing a Stop The Violence Campaign through safe and thriving communities. Our experience with restorative justice has been with our re-entry program, referrals for victims of trauma, group counseling with victims, perpetrators and their families bringing them together to discuss their feelings on how to heal the community after violent incidents.

Company Description

Roseland Ceasefire has over 13 years of experience in delivering services to the far south Chicago and South Suburban Cook County in Cook County. RCF has been instrumental in developing a Stop The Violence Campaign through safe and thriving communities. Our experience with restorative justice has been with our re-entry program, referrals for victims of trauma, group counseling with victims, perpetrators and their families bringing them together to discuss their feelings on how to heal the community after violent incidents.