Cisco ACI Subject Matter Expert
- Performs implementations of overall solutions for customers, including development of solution designs, implementation plans and documentation.
- Develops Logicalis standards for scoping, documentation, and implementations.
- Provides, as subject matter expert, guidance, assistance and recommendations to determine new technical services and solutions for client's business.
- Leads project teams to deliver successful implementations.
- Performs expert integration and customized consulting services.
- Satisfies client technology services and solution requirements using best practices to:
- Design
- Plan
- Implement
- Validate and Test
- Document
- Provide Knowledge Transfer
- Troubleshoot
- Support
- Works directly with client to gather requirements, design solutions, build proof of concepts and implementations solutions. These solutions can entail any of the following:
- Leads end-to-end ACI fabric architecture (tenant/VRF/BD/EPG modeling, contracts, filters, L3Out, service graphing, QoS policies).
- Defines greenfield/brownfield designs, migration approaches, and integration strategies (ACI Multi-Pod, Multi-Site, Remote Leaf, Cloud APIC).
- Develops high-quality artifacts: HLD/LLD, diagrams, configuration runbooks, as-built documentation, operational procedures.
- Deploys and configure APIC, spines/leaves, firmware/EP, and policy constructs.
- Integrates ACI with virtualization platforms (VMware vSphere/NSX), hypervisors, Cisco UCS, firewalls, L4-L7 service insertion.
- Implements secure micro-segmentation, contract-based policy enforcement, RBAC, and role/tenant boundaries.
- Performs advanced troubleshooting: policy resolution, endpoint learning, spine/leaf adjacencies, faults/events, telemetry.
- Optimizes VXLAN overlays, BGP/OSPF/MP-BGP, multicast/IGMP, L3Out routing for performance and resilience.
- Establishes monitoring, SLA/KPI dashboards, and continuous improvement practices.
- Implements Zero Trust segmentation, multi-tenancy, L4-L7 service chaining, traffic inspection.
- Documents and enforces compliance (PCI-DSS, HIPAA, SOX, client-specific frameworks).
- Conducts risk assessments and fabric hardening (secure APIC access, role separation, audit controls).
- Delivers consultative-based knowledge transfer and documentation to Logicalis' clients.
- Works with RMO and PMO in scheduling and managing engagements.
- Works with Logicalis' clients to perform assessments, health checks, performance tests, and capacity planning.
- Responsible for product evaluation, process improvement, and practice refinement activities on occasion.
- Establishes relationships with clients by demonstrating strong listening skills.
- Builds credibility and trust by delivering what has been promised within established timeframes.
- Maintains focus on client satisfaction and expectation management.
- Demonstrates and actively promotes an understanding and commitment to the mission of Logicalis through performing behaviors consistent with the organization's values.
- Maintains a working knowledge of applicable Federal, State, and Local laws and regulations as well as policies and procedures of Logicalis in order to ensure adherence in a manner that reflects honest, ethical and professional behaviors.
- Supports and conducts self in a manner consistent with customer service expectations.
- Bachelor's Degree in IT, Computer Science, Engineering, or related field.
- 10+ years in enterprise/data center networking; 3+ years hands-on Cisco ACI architecture, deployment, operations.
- Strong background with VXLAN/EVPN, BGP/OSPF, multicast, L2/L3 fabrics.
- Deep knowledge of APIC, policy model, tenants/VRFs/BDs/EPGs, contracts/filters, L3Out, service graphs, Multi-Pod/Multi-Site.
- Familiarity with Cloud APIC (AWS/Azure), Remote Leaf, brownfield integrations.
- VMware NSX, Cisco UCS, ACI with Nexus Dashboard, NDFC/DCNM, ACI Multi-Site Orchestrator (MSO).
- L4-L7 integrations: F5 BIG-IP, Palo Alto, Check Point, Fortinet, service mesh for microservices.
- Exposure to Zero Trust, micro-segmentation strategies, cloud networking (AWS/Azure).
- Experience in regulated industries (finance, healthcare, federal) and high-availability designs.
- CCIE Data Center / Enterprise (active or emeritus) and/or Cisco ACI Specialist .
- Cisco Black Belt program certifications/tracks relevant to Data Center/ACI (Architecture, Implementation, Support).
- CCNP Data Center or DevNet Professional is a plus.
- Self-starter with strong organizational, administrative, interpersonal skills.
- Outstanding time/prioritization management; multitasking for multiple clients and requests.
- Excellent problem solving, decision making, analytical skills; ability to manage complex projects.
- Maintains excellent client relationships and satisfaction ratings.
- Ability to travel nationally to meet clients.
- Proactive in career development.
- Exceptional diagnostic thinking, structured problem-solving, clear communication (verbal, written, architectural storytelling).
- Proven ability to lead complex, multi-stakeholder initiatives and mentor technical teams.
- Strong customer presence, consulting mindset, executive briefing capability.
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