Sales BDC Representative
Job Summary: The Sales BDC Representative will be responsible for coordinating all incoming requests made via telephone or online, searching for potential sales leads/outbound sales, booking appointments for the showroom, and acting as the first point of contact for customers. Compensation and Benefits:
- Competitive Pay
- Training and mentorship program
- Medical. Dental, Vision Plan
- 401(k) Savings Plan
- Basic Life Insurance
- Discounts on Products and Services
- Flexible Schedules
- Work Life Balance
- Promote and seek out opportunities to deliver a top-notch customer experience
- Interact with customers to identify their individual needs and opportunities for new/used cars sales presentations
- Work closely with the BDC Manager and other BDC sales personnel to ensure sales lead opportunities are accounted for and appropriate notes are made in the CRM
- Complete phone calls as assigned by the BDC Manager
- Act as a member of the BDC team, which includes cross-training for internet lead and incoming/outgoing telephone sales prospecting roles
- Conduct sales department service tours
- Stay informed about new products, features, accessories, etc., and their benefits to customers
- Attend product and sales training as requested by BDC
- Attend sales meetings
- No car experience or education needed
- Sufficient reading skills to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
- Strong writing skills to write reports, business correspondence, procedure manuals, advertising copy
- Presentation skills to share information and respond to questions from groups of managers, clients, customers, and the general public
- Mathematical skills to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume
- Ability to interpret and follow instructions shared in written, oral, diagram, or schedule form
- Clean driving record & valid driver’s license
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