Systems Network Engineer Tier 3

The Systems Network Engineer Tier 3 is a Senior Technical Engineer that will execute the technical tasks and deliverables associated with customer projects. This position will work closely with the Project Manager to ensure all requirements are met and that all deliverables are completed to the highest standards. In some cases, the Systems Network Engineer may also serve as the project lead, managing other engineers and taking on additional responsibilities.

• Technical Implementation: Carry out the technical aspects of the project, including system configuration, installations, and integrations.
• Documentation: Ensure all work is thoroughly documented in Autotask, including task details, time entries, and technical notes. Update and archive outdated documentation as necessary.
• Quality Assurance: Maintain the quality of deliverables by adhering to established standards and best practices.
• Time Management: Efficiently manage your time and tasks to meet project deadlines. Accurately log time entries and track progress in Autotask.
• Client Communication: Inform clients of any necessary site visits, ensuring they are aware of the schedule and prepared for the visitor(s).

The role:

• The Systems Network Engineer is involved in the Initiation phase to provide technical insights and assist in defining the project's technical scope.
• The Systems Network Engineer helps to develop the detailed technical plan, task breakdowns, timelines, and resource allocations.
• The Systems Network Engineer plays a central role in the Execution Phase, technical tasks implemented according to the project plan.
• The Systems Network Engineer executes tasks and monitors technical performance.
• The Systems Network Engineer helps finalize the project and ensures tasks are completed, documented and handed over to customer.

Requirements

• Must have 2 years of experience in a Systems/Network Engineer role, leading and managing projects.

• A strong command of professional and effective communication skills, both written and verbal skills to communicate with customer stakeholders.
• Have a good working knowledge of quality assurance measures to apply on deliverables.
• Able to follow established guidelines and standards to ensure high quality outcomes.
• Have a history of thorough technical documentation writing.
• A good knowledge of Autotask, the repository for all project-related documentation.
• Excellent time management skills.
• A love to learn to stay on top of industry trends, tools and best practices.

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Benefits

• Company-paid Day 1 Health Insurance for employee.
• Company-paid AD&D Insurance.
• Company-paid LTD & STD Insurance.
• Unlimited PTO after 90 days.
• Employee Assistance Program.
• Dental Insurance Option.
• Vision Insurance Option.
• 401k.
• Life Insurance.