Parts Specialist

VIVO is a U.S. based company that designs, manufactures, and supplies a diverse selection of products across multiple unique product markets. We desire to create functional solutions that fit unsolved needs and better the experience of every customer we serve. Our dedicated team collaborates with factories around the world to design and build functional products of the highest quality materials. Products we supply and manufacturer include a vast range of computer monitor and TV mounts, TV carts, projector screens and mounts, height-adjustable desks, stand to sit desk mounts, computer cases, network cable and other miscellaneous categories.

What You'll Be Doing: Core Responsibilities

As our Parts Specialist, you'll manage the entire parts lifecycle, from receiving to shipping:

• ⚡ Rapid Fulfillment: Execute the daily picking, secure packing, and shipping of spare parts, ensuring all standard requests by 2 PM and express requests by 1 PM are fulfilled the same day using the most cost-effective methods.
• 🤝 World-Class Customer Support: Serve as the go-to expert for parts-related questions from Customer Service and internal VIVO departments via chat, email, or in-person, resolving inquiries about availability and status promptly.
• 📈 Inventory Management: Maintain and organize spare parts both physically and within our inventory software. This includes conducting annual cycle counts , assigning part numbers, tracking inventory levels, and requesting new stock from partner factories.
• 🛠️ Process Improvement: Actively identify ways to improve the spare parts program, optimize picking/packing efficiency, and assist the Refurbishment team by supplying necessary components.

What We're Looking For: Qualifications

Must-Haves

• Education: High School Diploma or equivalent.
• Physical Ability: Ability to stand/walk for up to 8 hours daily and safely lift up to 60 pounds occasionally .
• Work Ethic: A demonstrated commitment to VIVO Values such as Integrity and Initiative .

Nice-to-Haves (Preferred Skills)

• Previous experience in a warehouse, packaging, or manufacturing environment.
• Familiarity with Google Drive applications (Gmail, Docs, Sheets).

The VIVO Environment

• Location: VIVO Warehouse/Office (RLQ Department)
• Working Conditions: You will be primarily working in a warehouse setting, subject to noise and slight temperature variations. Safety and cleanliness are paramount.
• Culture: VIVO is an Adaptive and Invested team where we Serve our customers and colleagues with Respect . We are committed to fostering an environment built on trust, compassion, and synergy.

Job Type: Full-time

Salary: From $18.00 -20 per hour plus productivity bonuses

Benefits:

• Free Health insurance for employees
• Dental insurance
• Vision insurance
• Paid time off
• Referral program
• 401K Retirement plan
• Anniversary bonus plan
• Work hard/play hard culture

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday