Senior Staff Representative - Cargo Security Compliance (Hybrid)

United Airlines
Chicago, IL

Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network.


Come join us to create what’s next. Let’s define tomorrow, together.

Description

Job overview and responsibilities

To plan, develop, and implement all government (U.S. and foreign) mandated cargo security requirements to ensure compliance while minimizing penalties.

Compliance Measurement

  • Develop and implement cargo compliance training programs and measurement tools
  • Assess, identify, and measure cargo security compliance risks; consult with relevant departments (e.g. legal, government affairs, cargo…etc.) to mitigate exposure
  • Maintain comprehensive compliance records and documentation
  • Monitor industry, regulatory, and global developments to identify vulnerabilities and mitigate risk
  • Cultivate departmental expertise in cargo security regulations to facilitate identification of non-compliance patterns
  • Publish performance reports highlighting achievements, areas for improvement, and risk exposure.
  • Draft correspondence with regulatory agencies, including responses to proposed penalties
  • Conduct investigations into cargo security regulatory compliance incidents
  • Track and analyze trends in cargo security incidents
  • Perform station security and cargo security reviews to ensure optimal security processes and procedures
  • Execute cargo security assessments as required


Strategic Security Management

  • Plan, develop, and implement security measures supporting daily cargo security compliance operations
  • Analyze and interpret U.S. and international cargo regulations affecting all operational aspects
  • Develop policies, procedures, training programs, and communications to ensure compliance with cargo security mandates across all operations
  • Collaborate with Corporate Security, Airport Operations, Cargo Operations, Legal, and Regulatory Affairs to assess regulatory impact and formulate responses
  • Support development and maintenance of automation solutions for cargo security compliance mandates, including data-sharing programs and systems, encompassing business case development, cost projections, funding approval, testing, training, implementation, and monitoring
  • Provide expert guidance on cargo security mandates to domestic and international locations, company leadership, cargo operations, and network operation centers.
  • Continuously monitor regulatory and industry developments to proactively identify and address cargo security vulnerabilities

Leadership and Stakeholder Engagement

  • Develop policies and procedures ensuring cargo security compliance with aviation security regulations
  • Prepare ad hoc reports and presentations for executive leadership, Board of Directors meetings, industry trade associations, and government regulators
  • Represent the organization at meetings with government security policymakers (TSA, foreign governments) and industry trade associations (A4A, IATA, ICAO)
  • Provide strategic guidance to teams and projects impacting TSA and host government cargo security regulations
  • Foster cross-functional collaboration between Corporate Security and internal and external partners
  • Identify and create opportunities for professional development and individual growth

Qualifications

What’s needed to succeed (Minimum Qualifications):



  • Minimum 3 years of experience in cargo security compliance-related role
  • Comprehensive knowledge of U.S. and international aviation and cargo security regulations, airline practices, and operational procedures
  • Demonstrated ability to comprehend, interpret, and effectively communicate government regulations
  • Proven ability to perform effectively in high-pressure environments
  • Proficiency in interpreting cargo security regulatory documents, including relevant security programs and compliance frameworks
  • Excellent verbal and written communication skills
  • Strong interpersonal, planning, and organizational capabilities
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
  • Legal authorization to work in the United States without employer sponsorship
  • Successful completion of required interview processes
  • Consistent, reliable attendance as an essential function of the position


What will help you propel from the pack (Preferred Qualifications):



  • Bachelor’s degree
  • 5+ years of cargo security compliance experience
  • Previous airline or airport operational experience
  • Ability to obtain and maintain U.S. government Secret Clearance
The base pay range for this role is $81,795.00 to $106,602.00.
The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards.


You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges.


United Airlines is an Equal Opportunity Employer. We recruit, employ, train, compensate, and promote without regard to race, color, religion, national origin, gender identity, sexual orientation, disability, age, veteran status, or any other protected category under applicable law. We provide reasonable accommodations for applicants and employees with disabilities. To request an accommodation, contact [email protected]
Posted 2026-05-18

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