Job Description
Built In is creating the largest global platform for tech professionals - a place where millions come every month to stay ahead of trends, grow their careers, and discover companies they believe in. We're not just a job board - we're the go-to destination for tech talent to engage with the future of their industry.
Our community spans the globe, and our 1,800+ customers range from breakout startups to Fortune 100 giants. They partner with us to tell authentic stories about their cultures, showcase opportunities, and attract the most in-demand talent - whether local, global, or remote. In doing so, Built In fuels the hiring pipelines of the world's most innovative companies and advances the tech industry's ability to shape a better future.
What You'll Be a Part Of
While we've been around for 14 years, we operate with the urgency and ambition of a startup - shipping fast, staying close to customers, and constantly evolving. As a category leader in the tech talent marketplace, we're looking for a sales leader who can drive performance, scale what's working, and coach a team that's core to our next chapter of growth.
You'll be joining a team that values curiosity, accountability, and being good humans first. Our leadership team has worked together for 4 to 10+ years, and we've built a culture rooted in trust, transparency, and shared success. If you're looking to do the best work of your career alongside people who care deeply about the mission and each other - you'll fit right in.
We're looking for an Enterprise Account Manager
We are looking for a dynamic, entrepreneurial Enterprise Account Manager with a strong track record of high performance. This entails owning your book of business fully, conducting productive meetings to drive your customers' value, identifying further contacts within the organization that would benefit from using the platform or understanding its impact on the broader business. Additionally, with your focus on driving value and expanding the amount of relationships you have within your customer base, you are responsible for finding ways to grow revenue within your accounts to continue to drive products and value aligned to their goal.
How you'll contribute
You will operate as the main customer point of contact for employers with 1,000+ employees. You will manage a book of 35-50 customers.
Gain a deep understanding of Built In's platform, its products, and supporting internal tools
Conduct discovery calls and secure meetings with key decision-makers, focusing on driving revenue generation.
Articulate the value of Built In's talent solutions clearly to motivate clients to adopt innovative ways of connecting value with their customers.
As your customer's main point of contact, you're responsible for escalating or looping in relevant counterparts internally when needed in order to help the customer drive the outcomes they're intending.
Build and maintain a pipeline of potential opportunities, ensuring forecasts are accurate and transparent.
Create and implement strategic plans for your book of business, aimed at continuously refining and enhancing our sales process. This also assumes you are consistently ahead of your book of business and accountable to early and on time renewals.
Stay attuned to market needs, providing feedback to the product and marketing teams to shape improvements.
Consistently meet, and aim to exceed, both quarterly and annual sales targets.
Be a strong collaborator with cross-functional teammates to better the business and the customer's experience.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to
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Skills and Requirements
6+ years of relevant sales experience
Experience with SaaS sales, consultative sales
Experience managing customer relationships
Experience owning renewals and product expansion
Proven history of overachieving quota and driving results in an environment that is accustomed to change and adaptation
Experience successfully speaking to C-Level Executives
Ability to lead with solutions when the answer is not clearly laid out or an unidentified issue arises Glassdoor, D2