IT Product Manager V

Position: IT Product Manager - Service Now
Location: Chicago, Illinois
Duration: Contract
Job ID: 174515

Job Overview:
The IT Product Manager V will play a pivotal role in driving large-scale initiatives to ensure products meet user needs and business requirements. This position requires strong leadership capabilities, strategic thinking, and technical expertise in ServiceNow Employee Experience Portal development, integrations with Workday, and stakeholder management. The role is hybrid, requiring onsite presence in Chicago for three days a week (Tuesday through Thursday).

Responsibilities:

• Develop and present comprehensive project plans, progress updates, risk assessments, and proposed solutions to senior leadership.
• Design and build the ServiceNow Employee Experience Portal, integrating it with Workday for HR and payroll use cases.
• Translate complex technical concepts into actionable insights for executive decision-making.
• Drive large initiatives to ensure products meet user needs and business requirements.
• Manage communication and stakeholder relationships effectively.
• Collaborate with system implementation partners for integrations and cloud-based solutions.
• Provide technical expertise in ServiceNow HR vertical, Workday integrations, and AI/SNOW virtual agents.

Qualifications:

• Proven experience in ServiceNow Employee Portal design and deployment.
• Strong leadership and strategy experience.
• Technical and functional expertise in ServiceNow HR vertical and Workday integrations.
• Excellent communication and stakeholder management skills.
• Experience with AI/SNOW virtual agents and employee portal design is a plus.
• Conflict management skills are desirable.
• Ability to work in a hybrid environment with onsite presence in Chicago.

About PTR Global: PTR Global is a leading provider of information technology and workforce solutions. PTR Global has become one of the largest providers in its industry, with over 5000 professionals providing services across the U.S. and Canada. For more information visit www.ptrglobal.com

At PTR Global, we understand the importance of your privacy and security. We NEVER ASK job applicants to:

• Pay any fee to be considered for, submitted to, or selected for any opportunity.
• Purchase any product, service, or gift cards from us or for us as part of an application, interview, or selection process.
• Provide sensitive financial information such as credit card numbers or banking information. Successfully placed or hired candidates would only be asked for banking details after accepting an offer from us during our official onboarding processes as part of payroll setup.

Pay Range: $90- $95

The specific compensation for this position will be determined by several factors, including the scope, complexity, and location of the role, as well as the cost of labor in the market; the skills, education, training, credentials, and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits, including medical, dental, vision, and 401K contributions, as well as PTO, sick leave, and other benefits mandated by applicable state or localities where you reside or work.

If you receive a suspicious message, email, or phone call claiming to be from PTR Global do not respond or click on any links. Instead, contact us directly at +1 214-740-2424. To report any concerns, please email us at [email protected]

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